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Route 46 Nissan

(1,923 reviews)
Visit Route 46 Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 815-6179 (888) 815-6179
Used (855) 348-6746 (855) 348-6746
Service (888) 834-5403 (888) 834-5403

Reviews

(1,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 46 Nissan from DealerRater.

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great place to buy a car

I had a awesome experiance today at route 46 nissan the dealer was 100% a professional so kind and helpful everyone should go to Ramon Davis to buy there car he was helpful right from the start the dealership is a 10 out of 10 i love my car and am so thankful to them Joann Forbes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joann, thank you for sharing your 5 star shopping experience we us. It was a pleasure serving you as a customer and appreciate the recommendation to your friends and family.

My family and I have dealt with sales representative Bret

My family and I have dealt with sales representative Bret Schellhammer for almost two decades. Every time our family went to him he took care of us…. He is our go to guy when it comes to leasing a Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Kim, thank you for coming back to Route 46 Nissan for all you new Nissan vehicles. We appreciate our loyal customers and look forward to seeing you again.

Great customer service.

Great customer service. Will work very hard in finding a deal you’re comfortable with. Staff was very knowledgeable and answered all my questions. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a 5 star review and recommending us to your friends and family. Our staff appreciates it.

very satisyed with everyone at rt46 nissan

came to trade in my car and get a newer one not only was my salesperson Eddie Moran, Management was very professional, nice, answered all my questions and went above and beyond to get me in the car i wanted and made the process so easy, i def give rt 46 nissan 5 star rating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anthony, thank you for taking the time to leave a 5 star review. It was a pleasure serving you as a customer.

The price on their cars are not correct.

The price on their cars are not correct. They do not include a $3999 certification fee, to better compare their price to other dealership. you need to add $4000 to it. Don't let them fool you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I apologize for your experience. Please contact me Kristen Burns at kburns@route46autos.com if you wish to discuss this matter further. Thank you.

Was in the dealership to look for a replacement to my

Was in the dealership to look for a replacement to my current Nissan and was treated very unprofessionally by the sales manager. I was there to meet him at 9 AM and he did not arrive until almost 10 o'clock. He did not understand my situation and told me flat out that he did not want to help me at all. I even had a representative from Nissan on the phone that heard how I was being treated with regards to my situation. VERY VERY UNPROFESSIONAL. The remaining staff that I interacted with were very attentive, professional and understanding. I tried calling the General Manager, but no response. I strongly advise not buying any car from this dealership. I can't give any stars to this rating.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Jaiosa, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

First off my wife went to do 3 recalls on the vehicle,

First off my wife went to do 3 recalls on the vehicle, called ahead of time told them about recalls and they just said to come in. When she checked in they asked about her fuel level, after she stated what it was,they said they can’t preform any recalls service above certain amount of fuel level. They did not offer to extract any excess or any help with fuel and they did not mention this over the phone prior when she was making appointment. Past that later on service was done 2 out of 3 recalls no parts. We made an appointment send out daughter they mentioned it will be 3-5 hours. When our daughter showed up again they didn’t communicate this prior coming to the dealership they said people called out and some didn’t show for work they will need a day or two. We said no problem, we use our vehicle on daily basis give us a loaner. No loaner available. Our daughter had to drive back waste time and day for nothing. We asked why they didn’t communicate this prior so we don’t waste our time they said they will talk to manager he will reach out. Service manager never called. We spoke next week to reschedule, service advisor said he will have loaner ready for our daughter on Monday he will take care of everything sorry for before. Our daughter went today to get a loaner and guess what she is 18 and they won’t give out a loaner if not 21. Again our daughter was there before and no one cared to let us know they have guidelines and age restrictions. My daughter wasted another day driving back on forth 30 mins going out of our way when we have another Nissan dealer close by. Told her to leave we are never coming back, called the dealer close to my home and made an appointment. Extremely poor communication, not managing client expectations, not knowing regulations and rules, not explaining certain regulations ahead of time over the phone. Just taking reservations like it’s casual Friday dinner. Wasted out time, fuel, didn’t care at all about the costumer. Never coming back, we have got 5 cars from this place, no more. Unprofessional and careless

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lamaru, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Careless, unprofessional

First off my wife went to do 3 recalls on the vehicle, called ahead of time told them about recalls and they just said to come in. When she checked in they asked about her fuel level, after she stated what it was,they said they can’t preform any recalls service above certain amount of fuel level. They did not offer to extract any excess or any help with fuel and they did not mention this over the phone prior when she was making appointment. Past that later on service was done 2 out of 3 recalls no parts. We made an appointment send out daughter they mentioned it will be 3-5 hours. When our daughter showed up again they didn’t communicate this prior coming to the dealership they said people called out and some didn’t show for work they will need a day or two. We said no problem, we use our vehicle on daily basis give us a loaner. No loaner available. Our daughter had to drive back waste time and day for nothing. We asked why they didn’t communicate this prior so we don’t waste our time they said they will talk to manager he will reach out. Service manager never called. We spoke next week to reschedule, service advisor said he will have loaner ready for our daughter on Monday he will take care of everything sorry for before. Our daughter went today to get a loaner and guess what she is 18 and they won’t give out a loaner if not 21. Again our daughter was there before and no one cared to let us know they have guidelines and age restrictions. My daughter wasted another day driving back on forth 30 mins going out of our way when we have another Nissan dealer close by. Told her to leave we are never coming back, called the dealer close to my home and made an appointment. Extremely poor communication, not managing client expectations, not knowing regulations and rules, not explaining certain regulations ahead of time over the phone. Just taking reservations like it’s casual Friday dinner. Wasted out time, fuel, didn’t care at all about the costumer. Never coming back, we have got 5 cars from this place, no more. Unprofessional and careless

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nenad, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

They were asking 4k additional for warranty and that was

They were asking 4k additional for warranty and that was not optional...This price was no where mentioned and on phone they say it is optional..in short they lie to call you and their on every car they ask additional 4 to 5 k

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Manish, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Eddie Moran

EDDIE MORAN is PHENOMENAL at his craft & Nissan is lucky to have him. From the time I sat down with him he assured me that he would do his very best to assist me with my car buying needs and he did just that! Not once did I feel like I was talking to a “sales person” I had even joked (it was the truth) and stated to him how I hated the process (negotiations) and just having to be there (lol). Eddie definitely contributed to me not hating the process as much and was an absolute pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave Eddie a 5 star review. We are so happy to hear that he provided you with an excellent shopping experience. It was a pleasure serving you as a customer.