Reviews
Brian the salesman sucks at communicating had to leave
Brian the salesman sucks at communicating had to leave work early twice to pick truck up because he said it was done being inspected and it wasn't. The service department slapped a sticker on the truck with a seized caliper and other brake issues. I've brought it back 3 times and they claimed to have fixed the brakes but the brakes are still squeaking and the truck feels worse than when I bought it. They've thrown a lot of parts at it saying that those parts were bad and this would fix the issue, but they didnt.. and if those parts were bad like they said, they shouldve replaced all of ot before slapping an inspection sticker on it..
Brian the salesman sucks at communicating had to leave
Brian the salesman sucks at communicating had to leave work early twice to pick truck up because he said it was done being inspected and it wasn't. The service department slapped a sticker on the truck with a seized caliper and other brake issues. I've brought it back 3 times and they claimed to have fixed the brakes but the brakes are still squeaking and the truck feels worse than when I bought it. They've thrown a lot of parts at it saying that those parts were bad and this would fix the issue, but they didnt.. and if those parts were bad like they said, they shouldve replaced all of ot before slapping an inspection sticker on it..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Super nice people.
Super nice people. Ken (my salesman) was awesome. It was the most low pressure experience I've ever had at a car dealer. I would definitely recommend them if you're in the market for a car.
Super nice people.
Super nice people. Ken (my salesman) was awesome. It was the most low pressure experience I've ever had at a car dealer. I would definitely recommend them if you're in the market for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
As a new car buyer this place really gave me a great
As a new car buyer this place really gave me a great experience love the guy “JP” he was an amazing car sales man keeping things quick and professional definitely give this place a look.
As a new car buyer this place really gave me a great
As a new car buyer this place really gave me a great experience love the guy “JP” he was an amazing car sales man keeping things quick and professional definitely give this place a look.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never received a message from this dealership or any call
Never received a message from this dealership or any call from them I would of like more information
Never received a message from this dealership or any call
Never received a message from this dealership or any call from them I would of like more information
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Unfortunately, after 3,000 miles the brakes and rotor
Unfortunately, after 3,000 miles the brakes and rotor needed replaced. They put a PA Inspection sticker on the vehicle before purchase. It could not have met PA standards with brake pad and rotor destroyed after 3,000 miles of Interstae driving. Be careful…they can NOT be trusted.
Unfortunately, after 3,000 miles the brakes and rotor
Unfortunately, after 3,000 miles the brakes and rotor needed replaced. They put a PA Inspection sticker on the vehicle before purchase. It could not have met PA standards with brake pad and rotor destroyed after 3,000 miles of Interstae driving. Be careful…they can NOT be trusted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing amazing amazing staff they try to go above and
Amazing amazing amazing staff they try to go above and beyond for you. Brian and Jen what can but thank you so much for everything you did to get me in my new car.. you guys go above and beyond for your customers. You guys are the best… I will be referring any of my friends and family to come and see you for vehicles.
Amazing amazing amazing staff they try to go above and
Amazing amazing amazing staff they try to go above and beyond for you. Brian and Jen what can but thank you so much for everything you did to get me in my new car.. you guys go above and beyond for your customers. You guys are the best… I will be referring any of my friends and family to come and see you for vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Place is trash, nothing more to say honestly.
Place is trash, nothing more to say honestly. You reach out and they’re smug and condescending. Spend your money elsewhere.
Place is trash, nothing more to say honestly.
Place is trash, nothing more to say honestly. You reach out and they’re smug and condescending. Spend your money elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought my 2nd truck from Choice in 2 years.
Bought my 2nd truck from Choice in 2 years. Corey and Choice made my 4 hour drive well worth it! I would highly recommend coming here for a great quality used vehicle at a great price!! If and when I'm ready for another truck I will be back!! Thanks Choice Auto!!
Bought my 2nd truck from Choice in 2 years.
Bought my 2nd truck from Choice in 2 years. Corey and Choice made my 4 hour drive well worth it! I would highly recommend coming here for a great quality used vehicle at a great price!! If and when I'm ready for another truck I will be back!! Thanks Choice Auto!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They quickly responded when I inquired about the
They quickly responded when I inquired about the availability of one of their listings. Nothing more occurred between us because I chose not to pursue a deal.
They quickly responded when I inquired about the
They quickly responded when I inquired about the availability of one of their listings. Nothing more occurred between us because I chose not to pursue a deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have some CHOICE words for their “key guy”.
I have some CHOICE words for their “key guy”. I was told to bring my car in to service on at 11:00 Thursday to get a key duplicated. Choice called me at 9:47, and asked if I could arrive earlier, since the key guy was early. I said yeah, maybe 15-20 minutes. I arrived at 10:30am, but the key guy had left, full well knowing that I was hustling to get there earlier than 11:00 as requested. He couldn’t wait for ME, who was coming in early. No phone call was made to call me off or cancel, either. Abuse your customers, you’re DEAD to me!
I have some CHOICE words for their “key guy”.
I have some CHOICE words for their “key guy”. I was told to bring my car in to service on at 11:00 Thursday to get a key duplicated. Choice called me at 9:47, and asked if I could arrive earlier, since the key guy was early. I said yeah, maybe 15-20 minutes. I arrived at 10:30am, but the key guy had left, full well knowing that I was hustling to get there earlier than 11:00 as requested. He couldn’t wait for ME, who was coming in early. No phone call was made to call me off or cancel, either. Abuse your customers, you’re DEAD to me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
