Billion Auto - Hyundai

This is a second time I have purchased a vehicle from Billion Hyundai and Ian Kumerow was my sales person. Ian is a very personable gentleman and has very sharp listening skills with customers request. Ian is very knowledgeable and very comfortable to work with, and could definitely share his skills with the younger sales people.I would definitely recommend him to anybody buying a vehicle and when I purchased another vehicle, I will definitely be using Ian.

Kiernan was the best, very patience with me and answered all my questions. I would come back and buy again from him.

Just purchased a 2024 Tuscan from your dealership but was not a pleasant experience. The salesman was very pushy and impatient making us feel rushed. Sales person messaged multiple times if I didnt respond in a timely manner. Felt forced into taking the vehicle as i recieved a message from the salesperson that his boss was bugging him nonstop abiut the deal we were recieving. Noone went through the paperwork explaining what the numbers meant. We were told there was coupons that were needed to be used by the end of the month, still unclear if we recieved them. Went couple days later as it was late to find out how to set up the vehicle. Nonone was willing to set up the all the technology. Was told to read the manual. Kids had to setup the Blue link. Sincerely hope the vehicle is much better than our experience at the dealership. When we got the vehicle the gas was empty. We were told that since it was closing time they were unable to fill the tank up. We were to come in another day to get it filled up and a car wash. We live an hour away from the dealership and had to cancel other plans to make sure everything was settled. After the sale was done we were left with a vehicle that we didnt know how to set it up. Dealership was very unhelpful throughout the entire process.

I had a warranty replacement issue with my vehicle. I got great support and they were able to get me in and out quickly. Very friendly service and was able to schedule on a saturday.

I brought our 2018 Hyundai Senada in for a service because it is using oil excessively. This is not covered under warranty so therefore the only way to get the motor fixed is to have the motor actually blow up. This was not good for us considering we have an investment in the car and now it is virtually worth nothing. Billy and Hyundai is doing what they can to document it and in case the motor does blow up, they will have the paperwork necessary to get Hyundai to hopefully replace the engine. Brooke and Wyatt were the unlucky billion employees that had to break the news to us and then deal with us as not so happy customers. They did a great job with communicating and getting us to understand the process and what our options were if any. that’s a hard position to be in as an employee and we appreciate their honesty and help. They are two great employees that billion Hyundai is lucky to have on staff.

Great job everyone. I came in with no appointment, holiday weekend-and needed new tires. They got me in and out, quick and easy. Thank you!

The sales men I dealt with was very nice and took the time to explain things about the car plus he let me test drive it . I would highly recommend this salesman to purchase a vehicle from.

I had a problem with the paint on my car. Hyundai was great helping me out. Billion did everything they could to hinder it. They made me pay $100 just to take pictures. Then didn’t upload the pics. Then tried to tell me I would need to pay 1500 to replace a windshield when I said I wasn’t gonna pay it there were no more problems.

I appreciated the service for my repair today and really recommend it to others looking for a dealership ! Customer service was amazing from the staff.

We bought our car new here and continue to have it serviced here as well. We live in another state and Jordan went above and beyond to make sure we could get everything done in one appointment. Their customer service is wonderful they are all extremely kind and help you in a timely manner. I highly recommend them for all your car buying and repair needs!