Reviews
Write a reviewExceptional Maserati Service Experience!
Dane Brown and the Ferrari-Maserati Newport Beach team are truly exceptional and highly recommend them for your Maserati service needs! In particular, Dane Brown consistently delivers professionalism, attention to detail, prompt service, and reasonable prices. Dane goes out of his way to keep you posted on the status of your car and explain service or repair needs in plain-English. I’ve taken my Ghibli SQ4 exclusively to Dane and FM Newport for over four years for scheduled maintenance and warranty work, and trust them to take fanatical care of my car. Dane and team always exceed expectations, and look forward to working with them for many years to come!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer service!
Darko Despotovic is easy and pleasant to work with, and he really seems to care. Thank you for making the experience as enjoyable as it could be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Provides personal service to your needs
Sebastian looked into what service my vehicle needed and came up with plan to resolve it. I mentioned a new program being offered and he researched it to see if it was available to me. We reviewed my service records so I knew my vehicles history.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Gil, Thank you so much for sharing your experience! We are so pleased that Sebastian could be of assistance to you, and we look forward to working with you again the next time you are in need of automotive service! Feel free to follow us on Facebook for specials and updates. Regards, Doug Boadt, Service Manager
LadyM
Sebastian Vollaerts and the whole team are the best in terms of communication, service and really making everything super easy and quick each time I stop by. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent buying experience!
Without exception, the team at Ferrari of Newport Beach exceeded my expectations. This is truly a 5-star experience. The sale and purchase process was friendly and professional. Also my post-delivery service experience was excellent - the service staff kept me informed and delivered my new car back to me in pristine condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Personal Care
Darko and crew are top notch. I have an older Ferrari and they still treat me like a big wig. Great people that give personal attention.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are happy to hear that Darko and the team consistently take good care of you when you join us for service, and we will certainly continue to do so for many years to come! We look forward to the opportunity to serve you again. Be sure to follow us on Facebook for savings and updates. Regards, Doug Boadt, Service Manager
Fantastic experience at Maserati NB
John Bohas and everybody involved at the dealership was amazing. They know their business, the cars and create such a welcoming atmosphere. Unlike other dealerships, you buy a car there and it feels like you are becoming part of their family. My experience could not have been better. THANK you John and everybody at Maserati Newport Beach. You guys ROCK!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service! Thank you Sebastian!
Great service they always help me out, Sebastian, the service manager, is great and very helpful. Would definitely recommend this shop and service manager for all Ferrari owners.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving Sebastian this recommendation! We are thrilled that he and the team could consistently be of such great assistance to you, as it is our utmost goal to secure your safety and satisfaction. Please drive safely, and let us know if there is anything more we could do for you in the future. Be sure to follow us on Facebook and Twitter for savings and updates. Regards, Doug Boadt, Service Manager
doctor
Sebastian was great. All repairs were done in a timely fashion and everything was done perfectly. highly recommend him and this dealership for any ferrari owners...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maserati Levante SUV/ Michael Wester
Pleasant environment....showroom was warm due to AC being out, otherwise the showroom and offices were clean. The complete process from choosing a vehicle, test driving to final paperwork was incredibly quick and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Angela, Thank you so much for your wonderful review! It is so great to hear that your recent experience was so smooth and efficient overall. We appreciate the opportunity to work with you, and we are delighted that we were able to guide you to your perfect new vehicle. Please let us know if there is anything more we could assist you with in the future. Regards, Tim Sandquist, General Sales Manager