Reviews
Write a reviewNever answer to my email!
Never answer to my email! Not pro! At all! Will buy someplace else! Glad I didn’t buy anything there!
Never answer to my email!
Never answer to my email! Not pro! At all! Will buy someplace else! Glad I didn’t buy anything there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
So...This is the second review I have written for Ferrari...
So...This is the second review I have written for Ferrari of Newport Beach. The first review was very positve in response to a ferarri trade in and purchase. But you know what they say, One good experience does not a trend make. I know what you are thinking...My second engagement with them for a trade in and new purchase was a flop. Nope. I am fortunate, after much hard work to be able to afford Aston Martins, Ferraris, AMG Mercedes, R series Audis...and it has allowed me to know a good thing when I see one, and a bad situation to avoid it. I just completed, again from Massachusetts, a cross country purchase of an extraordinary Ferrari from FNB, invloving a trade in, sight unseen. The Chinese Dragon virus prevented a much desired trip to the dealership, so the transaction was built completely on trust. Their documentation with videos, photos, build sheets, window stickers, service records and multiple phone calls and texts completly bridged my inability to travel. Oh...yes, there was a trade in, with the dreaded potential of kidney stone stress on price resolution. Were we far apart on my offer and their asking price? Of course. It's a car purcahse. But in 5 minutes (or less), the General Manager Tim Rodgers and I reached an agreement equitable to both. And it was NOT painfull. So you think I am a Big Tech CEO, right? Wrong. I treasure my finances like the rerst of us hard working fools. So while it was a tough negotiation, it was fair, and we actually had some fun doing it. Tim's approach was simple...no one needs a Ferrari, they want one, if that cant be an enjoyable experience, you can always shop elsewhere. FNB arrabnged the delivery of my car and the pick up of the trade in and it was all done in just 7 days. It arreived fully detailed and serviced. Perfect condition. Honestly, it doesn't get any better than this. If you are looking for a special car, and the California livery of colors and options is often the most special, call these folks. You are missing a golden opportunity to get a great car at a very fair price and have a good time doing it. And NO, I have no relationship or special interest of any kind with FNB. This is an unsolicited review. They just earned it. Plain and simple.
So...This is the second review I have written for Ferrari...
So...This is the second review I have written for Ferrari of Newport Beach. The first review was very positve in response to a ferarri trade in and purchase. But you know what they say, One good experience does not a trend make. I know what you are thinking...My second engagement with them for a trade in and new purchase was a flop. Nope. I am fortunate, after much hard work to be able to afford Aston Martins, Ferraris, AMG Mercedes, R series Audis...and it has allowed me to know a good thing when I see one, and a bad situation to avoid it. I just completed, again from Massachusetts, a cross country purchase of an extraordinary Ferrari from FNB, invloving a trade in, sight unseen. The Chinese Dragon virus prevented a much desired trip to the dealership, so the transaction was built completely on trust. Their documentation with videos, photos, build sheets, window stickers, service records and multiple phone calls and texts completly bridged my inability to travel. Oh...yes, there was a trade in, with the dreaded potential of kidney stone stress on price resolution. Were we far apart on my offer and their asking price? Of course. It's a car purcahse. But in 5 minutes (or less), the General Manager Tim Rodgers and I reached an agreement equitable to both. And it was NOT painfull. So you think I am a Big Tech CEO, right? Wrong. I treasure my finances like the rerst of us hard working fools. So while it was a tough negotiation, it was fair, and we actually had some fun doing it. Tim's approach was simple...no one needs a Ferrari, they want one, if that cant be an enjoyable experience, you can always shop elsewhere. FNB arrabnged the delivery of my car and the pick up of the trade in and it was all done in just 7 days. It arreived fully detailed and serviced. Perfect condition. Honestly, it doesn't get any better than this. If you are looking for a special car, and the California livery of colors and options is often the most special, call these folks. You are missing a golden opportunity to get a great car at a very fair price and have a good time doing it. And NO, I have no relationship or special interest of any kind with FNB. This is an unsolicited review. They just earned it. Plain and simple.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service at Ferrari
I had my regular tune up. They were able to accommodate for my timing also and now the car is running real well. Great service all around !
Service at Ferrari
I had my regular tune up. They were able to accommodate for my timing also and now the car is running real well. Great service all around !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
I recently brought my 458 Italia in for its annual service and to have a few modifications made and a Carbon Fiber Air Box Cover installed. My service advisor was Sebastian Vollaerts. Sebastian has always been the consummate professional throughout the years I've been bring my cars in for service. This time was no exception. I also wanted to give a huge thanks to Derek Sabedra; the Ferrari Technician that did the work on my 458. He did a fantastic job installing my exhaust valve bypass controller and air box cover. Both Sebastian and Derek went the extra mile to make sure I was satisfied on all the services performed.
Great Service
I recently brought my 458 Italia in for its annual service and to have a few modifications made and a Carbon Fiber Air Box Cover installed. My service advisor was Sebastian Vollaerts. Sebastian has always been the consummate professional throughout the years I've been bring my cars in for service. This time was no exception. I also wanted to give a huge thanks to Derek Sabedra; the Ferrari Technician that did the work on my 458. He did a fantastic job installing my exhaust valve bypass controller and air box cover. Both Sebastian and Derek went the extra mile to make sure I was satisfied on all the services performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT SERVICE AT NEWPORT FERRARI
I recently has my car serviced at Ferrari Newport Beach; I had a great experience working with Sebastian Vollaerts. He worked very hard to arrange a visit around my work schedule. He was very professional and a pleasure to work with. I'll be going back for all my services for years to come. Shahin Tustin Ranch Estates
GREAT SERVICE AT NEWPORT FERRARI
I recently has my car serviced at Ferrari Newport Beach; I had a great experience working with Sebastian Vollaerts. He worked very hard to arrange a visit around my work schedule. He was very professional and a pleasure to work with. I'll be going back for all my services for years to come. Shahin Tustin Ranch Estates
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing service at Ferrari Newport Beach
I recently has my car serviced at Ferrari Newport Beach; I had a great experience working with Sebastian Vollaerts. He worked very hard to arrange a visit around my work schedule. He was very professional and a pleasure to work with. I'll be going back for all my services for years to come. Shahin Tustin Ranch Estates
Amazing service at Ferrari Newport Beach
I recently has my car serviced at Ferrari Newport Beach; I had a great experience working with Sebastian Vollaerts. He worked very hard to arrange a visit around my work schedule. He was very professional and a pleasure to work with. I'll be going back for all my services for years to come. Shahin Tustin Ranch Estates
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, when buying a pre-owned vehicle
I really enjoyed working with Christian Beyer when purchasing our new pre-owned vehicle, he was so helpful throughout the whole process. I really love our new vehicle. And he also called me later that same day to make sure everything was going well.
Excellent service, when buying a pre-owned vehicle
I really enjoyed working with Christian Beyer when purchasing our new pre-owned vehicle, he was so helpful throughout the whole process. I really love our new vehicle. And he also called me later that same day to make sure everything was going well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome service as always.
Dane Brown has always been very helpful and understanding. I have never had a bad experience when getting either of my cars serviced. I know I can depend on Dane when I need his help.
Awesome service as always.
Dane Brown has always been very helpful and understanding. I have never had a bad experience when getting either of my cars serviced. I know I can depend on Dane when I need his help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service!!
Darko and Sebastian at Ferrari of Newport Beach once again showed why they are the best. They do an amazing job every time! Thank you!
Great Service!!
Darko and Sebastian at Ferrari of Newport Beach once again showed why they are the best. They do an amazing job every time! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service and Support
Sebastian Vollaerts was very supportive and helpful through the whole process. Despite me rescheduling on a couple of occasions, he was always understanding and happy to help. Would be a pleasure to deal with him again
Excellent Service and Support
Sebastian Vollaerts was very supportive and helpful through the whole process. Despite me rescheduling on a couple of occasions, he was always understanding and happy to help. Would be a pleasure to deal with him again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase