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Boucher Hyundai of Waukesha

(4,390 reviews)
Visit Boucher Hyundai of Waukesha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 9 awards
2019 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 383-3649 (888) 383-3649
Used (866) 508-6541 (866) 508-6541
Service (262) 465-6017 (262) 465-6017

Reviews

(4,390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Hyundai of Waukesha from DealerRater.

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Great friendly staff who get you exactly what you want!

I am a repeat customer for a reason. I love Hyundai vehicles and I love this dealership! From the sales employees to the service employees, I always get a friendly face and top quality service. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase review

The overall experience was excellent. Mike delivered on all his promises in a timely and professional manner. Sent my mother in law to buy a car from Mike as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Elantra

I am happy with my new hyundai Elantra. The buying experience was smooth. Kevin followed up with my purchase to be sure I was satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Boucher did a great job on meeting our needs .. gave us a great amount on our trade in to get our new SUV... they also were very informative with us through our process .. thank you very much ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

BEST place to buy a vehicle!!!!

I was interested in a Hyundai Sonata and emailed through Cargurus. Chris Baker responded immediately. Once we realized that vehicle wasn't going to work for me Chris went above and beyond anything I had expected. He continued to encourage me and was looking into other vehicles that might interest me. I came in on a day he couldn't be there and worked with his partner, Fawn Delaney, who was just as incredible as Chris. I test drove a few different vehicles and chose the Hyundai Elentra SE Value Edition. I was not an easy guest for them. In fact, I was a pain in their butts, but they still treated me with respect and both still wanted me to be happy with whatever I chose. I was a person to them, not a number. I will definitely refer anyone looking for a vehicle to Boucher Hyundai. Chris and Fawn as well as the rest of the team there made sure I was happy with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a Hyundai

Pretty good. Wished it was faster and they had available the car I wanted. I bought a car with features that I didn't care for. And the rebate was made to seem like it was going to be done with by the end of that weekend, but I saw that out was still running later the next week.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car purchase

Treated very well as a customer and listened to what I needed and wanted in a car. Very pleased with staff especially Leo who is fun and knowldegable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied Customer

I was very satisfied with my overall leasing experience. I felt our salesman, Steve "Kuch" was very thorough in trying to get us the best deal within our budget. The Finance Mgr also was most pleasant, helpful, and knowledgeable regarding our situation. My husband and I were very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not salesy

Alex is a great salesperson and completely understands what the needs of his customers are. I came in with the idea of which two vehicles I wanted to look at, and we talked about what my needs were and why I was looking and he showed me the different vehicles side by side so it helped make my decision easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Dealer that I interacted in 2017

I never felt that they were selling me. They really listened to my needs and provided the ideal vehicle. Thank you Mike Loiacono! You were excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.