Reviews
Write a reviewMolly is great she went above and beyond to help me get
Molly is great she went above and beyond to help me get approved even with my credit rating excellent person to work with
Molly is great she went above and beyond to help me get
Molly is great she went above and beyond to help me get approved even with my credit rating excellent person to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
$5 means $5,000.
Advertise $5 down payments and $7 down payments but, in reality they require 5 THOUSAND minimum. Why they cant say that over the phone is a mystery.
$5 means $5,000.
Advertise $5 down payments and $7 down payments but, in reality they require 5 THOUSAND minimum. Why they cant say that over the phone is a mystery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Catfished
While I was here from out of town visiting my son, we drove to Des Moines to purchase my son a used minivan. I was looking at websites on the way up and I ran across Capitol City site. Very shortly after logging onto their site I received a phonecall from "Dolly" at Capitol city. I told her what we were looking for, she assured me they had what we needed and she would be ready and waiting for us when we got there. I continued on the site and seen a van that we would like to look at so I put in for them to call me with the price. A few minutes later a man called and said the price was $10,995. It was a maroon van on the front line.When we got to Capitol city and asked for Dolly they said Dolly just makes appointments. That upsets me a little so then I ask about this van that's suppose to be on the front line and low and behold it's not there, nor is it even in their inventory and hasnt been for many days. This is not the way to do business! I will not do business with these people ever!
Catfished
While I was here from out of town visiting my son, we drove to Des Moines to purchase my son a used minivan. I was looking at websites on the way up and I ran across Capitol City site. Very shortly after logging onto their site I received a phonecall from "Dolly" at Capitol city. I told her what we were looking for, she assured me they had what we needed and she would be ready and waiting for us when we got there. I continued on the site and seen a van that we would like to look at so I put in for them to call me with the price. A few minutes later a man called and said the price was $10,995. It was a maroon van on the front line.When we got to Capitol city and asked for Dolly they said Dolly just makes appointments. That upsets me a little so then I ask about this van that's suppose to be on the front line and low and behold it's not there, nor is it even in their inventory and hasnt been for many days. This is not the way to do business! I will not do business with these people ever!
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Five star service and employees!
Me and my husband unfortunately had a total loss accidentally after getting our car, but the employees of Capital City motor went far above and beyond to make sure that we were taking care of. If you're looking to buy a car I would highly recommend this company and their employees for a truly full package experience. Thank you so much you guys are rock stars.
Five star service and employees!
Me and my husband unfortunately had a total loss accidentally after getting our car, but the employees of Capital City motor went far above and beyond to make sure that we were taking care of. If you're looking to buy a car I would highly recommend this company and their employees for a truly full package experience. Thank you so much you guys are rock stars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bad Experience with Clemons
Try to buy a used car. They tried very hard to sell us one that would not stay running. Chose a different one with financing through our own bank. They Kept calling us telling us the car was going to auction, then they would call us back and say it wasn't. Tried to pressure us to finance the car through them. Very poor salesmanship. Our daughter was very upset after dealing with them.
Bad Experience with Clemons
Try to buy a used car. They tried very hard to sell us one that would not stay running. Chose a different one with financing through our own bank. They Kept calling us telling us the car was going to auction, then they would call us back and say it wasn't. Tried to pressure us to finance the car through them. Very poor salesmanship. Our daughter was very upset after dealing with them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent
Quick, honest, reliable. Would definitely buy from again!
Excellent
Quick, honest, reliable. Would definitely buy from again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase