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Meet Nadia Roth

Nadia Roth headshot
Service Advisor
(257 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

The team was prompt, polite and efficient.

The team was prompt, polite and efficient. They explained everything that was going on and the options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The workers were very nice, I greatly appreciated the

The workers were very nice, I greatly appreciated the complimentary car wash and that they cleaned out the inside as well. They were fast and efficient! My only complaint is that it was slightly confusing where I was supposed to go when I first arrived and there is no parking so going inside to ask for clarification isn’t really an option.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is very friendly and helpful.

Everyone is very friendly and helpful. No pressure. Clean, relaxing waiting area and lots of snacks and drinks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good experience it was my first visit and I will be

Very good experience it was my first visit and I will be back. Yes indead

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The appointment was quick and everyone was really nice.

The appointment was quick and everyone was really nice. Glad I was able to get the car in before my trip across the state.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and efficient, friendly, clean, no pressure,

Fast and efficient, friendly, clean, no pressure, answered all of my questions, the people were easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was told a 60 minute service.

I was told a 60 minute service. It took 3 hours to complete. I waited for the service to be completed, expecting the 60 minutes, or close to it. Additionally, all links provided via text were broken links.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a key replacement for my wheels , they kept their

I had a key replacement for my wheels , they kept their word, which was a great character check for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Melbarae77,Thank you so much for the amazing review! We are so pleased that your service visit was awesome. We look forward to your next visit.-Latrisha Ferrell, Director of First Impressions

The team did a frat job!

The team did a frat job! They were able to resolve my check engine light problem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello preacher, Thank you so much for the amazing review! We are so pleased that your service visit was awesome. We look forward to your next visit.-Latrisha Ferrell, Director of First Impressions

Ever since the ownership change, they no longer wash

Ever since the ownership change, they no longer wash vehicles or give you loaner vehicles. Meaning, you either sit and wait for your service, which could be anywhere from 1-6 hours long, or you walk around Everett and are subject to the byproducts of the homeless population that are visible everywhere. They will offer a Lyft ride, up to 7 miles. That’s a very small radius for anyone to go to. It’s pretty ridiculous. They started my recall assessment/repair and couldn’t finish it. So I had to bring it back. They only offer loaners for multiple day services, but it seems they will start the work to prevent having your car there for multiple days, therefore not needing to give you a loaner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.