Reviews
I have a good service my Kia Forte isn’t no liking I’m
I have a good service my Kia Forte isn’t no liking I’m soo happy now
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Landycleaningservice, Thank you so much for the awesome review! We are pleased that your service was made a simple easy and fun one ! -Latrisha Ferrell, Director of First Impressions
Per your policy we pay for the part and then you order it
Per your policy we pay for the part and then you order it and will call us when it is in. We had to call you on all 3 parts over a week after the part should have been. My mom who was paying to have the work done is buying a new car. After how the parts/service departments failed to follow up on every appointment she is refusing to Kia which was in the top 2. Great job!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Courteous and helpful and efficient in their work
Courteous and helpful and efficient in their work effort . Always feel welcomed when I visit Kia of evette thank you for your kind words they go along way
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Dealership, Professional and Courtesy Staff.
Outstanding Dealership, Professional and Courtesy Staff. I highly recommend this dealership if you are looking for a pleasant stress-free purchase experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The whole dealership is awesome!
The whole dealership is awesome! Customer service from sales to service has always been great to me!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They are great!
They are great! They get things done as quick as possibly and always keep you updated.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I am very happy for great service if I ask something they
I am very happy for great service if I ask something they will do it for me thanks you.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear you enjoyed your service experience here at Kia of Everett. Your feedback means a lot to us! Best regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com
Great service Morgan was over and above.
Great service Morgan was over and above. Left ride home was great. Pick up back was bad. They never showed up. Morgan picked me up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nadia and the rest of the service team were top notch!
Nadia and the rest of the service team were top notch! They kept me informed of all concerns that were found while my vehicle was in for service, updated me on how long it would be and finished all approved work quickly and with excellent attention to detail. I wouldn't hesitate to recommend Kia of Everett to any of my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ordering and paying for parts and waiting for them to
Ordering and paying for parts and waiting for them to arrive. 2 weeks no call, I called they said they would call me. 3 weeks still no call. 1 month I called guess what no part they could not get the part, no longer made. They did manage to jerry rig the bracket and did not charge for labor. Their assumption is that someone should be contacting the customer keeping them up to date of the situation. Clearly their team is not aware of their process or in this case there is no process. I still really like KIA I just think they could do better.