Reviews
BEWARE!
BEWARE!!!!! OF THIS DEALERSHIP!!! I was informed several times the evening before closing the vehicle was there. but Its not. Ford Fusion. I called to ensure I was going to the correct lot and now "the car isn't there". They told they hold the car in inventory while its out on payments. Like I'm some kind of idiot. The car has been on the lot for 4 months and don't want to sell it for whats listed on Cars.com or even their own site. "Special online pricing"...just because I'm a single mother. BEWARE!!! Of this Dealership. From the area of town, but I don't live in the area anymore. Horrible people.
BEWARE!
BEWARE!!!!! OF THIS DEALERSHIP!!! I was informed several times the evening before closing the vehicle was there. but Its not. Ford Fusion. I called to ensure I was going to the correct lot and now "the car isn't there". They told they hold the car in inventory while its out on payments. Like I'm some kind of idiot. The car has been on the lot for 4 months and don't want to sell it for whats listed on Cars.com or even their own site. "Special online pricing"...just because I'm a single mother. BEWARE!!! Of this Dealership. From the area of town, but I don't live in the area anymore. Horrible people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service will be coming back and highly recommended
Great service will be coming back and highly recommended Get all my services and repairs done never had any issues
Great service will be coming back and highly recommended
Great service will be coming back and highly recommended Get all my services and repairs done never had any issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely pathetic service -will NEVER have anything to
Absolutely pathetic service -will NEVER have anything to do with akIA after our lease is over. In the second year of leasing an EV 6. A few days ago the car had an error in charging - thought it was the charging cable so bought a new one ($500). Still would not charge - phoned Freddy Kia - No appointment till April!!! A leased car that I am paying over $900 a month for! Apparently too busy. Turns out there is a recall for this problem that requires a software update. What useless service - their problem and not prepared to do what you would expect. Useless! Never again.
Absolutely pathetic service -will NEVER have anything to
Absolutely pathetic service -will NEVER have anything to do with akIA after our lease is over. In the second year of leasing an EV 6. A few days ago the car had an error in charging - thought it was the charging cable so bought a new one ($500). Still would not charge - phoned Freddy Kia - No appointment till April!!! A leased car that I am paying over $900 a month for! Apparently too busy. Turns out there is a recall for this problem that requires a software update. What useless service - their problem and not prepared to do what you would expect. Useless! Never again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service with people was good, but communication
Customer service with people was good, but communication regarding service was not good. Elizabeth in service was very helpful.
Customer service with people was good, but communication
Customer service with people was good, but communication regarding service was not good. Elizabeth in service was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jay was outstanding and knowledgeable from beginning to
Jay was outstanding and knowledgeable from beginning to end. He was honest, helpful and kind.
Jay was outstanding and knowledgeable from beginning to
Jay was outstanding and knowledgeable from beginning to end. He was honest, helpful and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My calls were answered promptly and I was given an
My calls were answered promptly and I was given an estimate up front as to how much to anticipate
My calls were answered promptly and I was given an
My calls were answered promptly and I was given an estimate up front as to how much to anticipate
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I purchased a beautiful vehicle but the experience was
I purchased a beautiful vehicle but the experience was horrible. They promised services that I never received. They even kept my very own personal license plates. I will never buy a vehicle here again.
I purchased a beautiful vehicle but the experience was
I purchased a beautiful vehicle but the experience was horrible. They promised services that I never received. They even kept my very own personal license plates. I will never buy a vehicle here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
It was a great experience, first time at this
It was a great experience, first time at this dealership. Great service and employees I saw were very helpful
It was a great experience, first time at this
It was a great experience, first time at this dealership. Great service and employees I saw were very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s always a good experience getting my car serviced
It’s always a good experience getting my car serviced when I take my car to the dealership.
It’s always a good experience getting my car serviced
It’s always a good experience getting my car serviced when I take my car to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
my service advisor Liz was great thru the whole process.
my service advisor Liz was great thru the whole process. Very professional and helpful with everything I needed
my service advisor Liz was great thru the whole process.
my service advisor Liz was great thru the whole process. Very professional and helpful with everything I needed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair