Reviews
Write a reviewNo hassle.... love car
Bought a Acura TL from dealer auto linc. Very easy buying process, I didn't feel pressure from the owner, he gave me lots of useful information about the car. Great deal, highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jermain, The Acura was a very clean car i'm sure you will enjoy for years to come. Glad it was a good experience... Thanks for Review!! Craig
Excellent
I purchased a 2004 Acura TSX from here. Valuing my trade-in and completing the sale was a breeze. I enjoyed working with Craig. It's been a couple weeks now, and I'm just as happy as I was when I drove off the lot. Great dealership! A+!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alex, Thanks for Review. Very glad you like the TSX and Just so you know we gave your Honda CRV trade-in a nice new home to a previous customer. Thanks Again for business.
Car buying made simple
Craig provided fast efficient service was flexible to my schedule and had everything ready for me at time of pickup. Thanks, Craig...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe ,Thanks for review. Im glad you were happy with the service and we were able to accommodate your schedule. The Avalon is a Southern beauty.... hope you enjoy for many years!
Great To Work With
Bought A 2006 Acura MDX. Craig, was Great, went above and beyond what I was looking for and was Flexible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Good Experince Outstanding Value
Searched several dealerships and was pretty exhausted from car shopping before I found auto link. They were a little busy when I came, but the wait wasn't long and then someone helped me. The price of the vehicle was one of the best I could find as far as the car's value goes (I can be unpleasantly shrewd now and then),and so thanks to Craig for having been patient with me.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership!
Bought my toyota highlander just recently from Auto Link. The check engine light came on after a week. I took it to craig and brought it right in. He was nice enough to give me a loaner car for the day while the car was being fixed. I was very impressed by the customer service here. Definitely would recommend them to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car Great price!
I have never felt more welcome at a dealership. This dealer ship has a very nice selection of quality southern vehicles. Once i test drive the car I was able to bring to my mechanic. Once my mechanic gave it a thumbs up I decided to buy and he cared about making sure I received the best interest rate possible ( 1.9% @ AFCU). Craig was very professional and made the experience very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, Thanks for review. We highly encourage all customer to have their mechanic pre-inspect a vehicle before making a purchase. Also other dealers try to make money on the financing end where we honestly like to get you the best rate possible to help fit the budget and monthly payments for the vehicle your buying from us.Thanks again Craig
Good Experience
My daughter, a first time car-buyer, recently purchased a car from Auto Lnk Inc. I accompanied her, as this process was new to her. We spent several days driving and considering 4 different cars. Craig was unfailingly patient, he allowed us to take the cars to our mechanic, he was knowledgeable about the car, and the price of the car was reasonable. I would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We have no problem allowing customers to have a car mechanically looked over from a shop of their choice. We understand every bit of disclosure helps in the buying process and am very happy you were satisfied... Thanks for review, Craig
AWFULLY communication and customer service!
GOOD LUCK having your phone call and voice mail returned by this SLOWWW dealership! On an early Saturday afternoon while searching online, I spotted an SUV tagged "just listed" featuring most of what we're looking for. I acted quickly to contact this dealer, but no luck: VOICEMAIL! Followed up my call the next couple of days: VOICEMAIL! I figured no biggie, most probably closed Sunday and for labor day Monday. However, no reply to my voicemail the whole time though! Continued my quest the next two days(Tuesday and Wednesday) this time certain that I would reach someone right? NOOOO, complete ignorance of my inquiry. I have dealt with auto dealers about a dozen times in the past and I've never had one ignore customer calls. Finally, I get an email from a guy Thursday morning(on the 6th day since my initial inquiry) informing me that the SUV has been recently sold but he has a similar one that's not AWD. Geeeez, really? Mr sleepy head, why would I need and search for an SUV if it's only front wheel drive? Shouldn't it rather be easier to simply look for a mini cooper or a prius?
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
What dictates our sales is the initial lead phone call/email and for that reason they are a high priority. The vehicle in question was a 2007 Toyota Highlander hybrid Limited with 3rd row seating for a great price. This is a very high demand vehicle.... especially in our area because its salt free from the south. When vehicle was listed we immediately got inundated with 30-40 inquiries and consequently the vehicle sold immediately to a couple from Virginia. I think you understand the demand since you were inquiring all the way from Washington DC. We tried our best to get back to everyone to explain the vehicle was sold. At the same time we would naturally discuss other highlander models (including 2WDs) in our inventory that might fit there needs. Sorry for your experience but again there was a high demand for this vehicle and unfortunately we may not have got back to everyone in a timely fashion to explain the vehicle had been sold. Sincere apology, Craig LaVeck 585-615-4444
Very Satisfied and Like concept of Southern Cars
I was shopping for a car online and found a great deal at Auto LInk, I liked the fact that they deal in Southern Cars so I went to see the car, I was greeted well by Craig the Owner. All the cars had a carfax printed out and placed inside vehicles. Nice to know the history of these clean southern cars. The car drove great and still does, I ended up buying it. I recommend this dealership for your next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase