Reviews
Very friendly staff, finished service timely matter
Very friendly staff, finished service timely matter explained and showed issues with the car before servicing vehicle
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Bad.
Bad. Dealership i been try call them. No respond back. Bought a Cadillac escalade from.them.dash is crack no they don't care about the. Customer. They talk your money bad deal
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Chad. As you know everyone from the store has had multiple conversations with you regarding your vehicle. We are sorry that you are not getting the answer you are looking for. We do value you as a customer and appreciate your business.
Very happy to be here and have a chance to worked with
Very happy to be here and have a chance to worked with Nico and Edward such a great team. We got a nice Q60. I'm very happy.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
INFINITI on Camelback
Always great customer service. Was able to get a loaner, I was always updated on repairs, orders, time frame. Could not ask for more. Great Job to the service advisors and Infiniti on Camelback.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Outstanding service and communication provided important
Outstanding service and communication provided important information and cost Staff were helpful and comfortable environment
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Bad salesman
I went in to get simple repairs on my car and was hounded by a salesman that would not take no for an answer. The next day when I went back to pick up my car I was totally ignored by salesman and was treated un welcomed. I will never go back for any type of service or refer anyone to that store.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eric Richardson, we regret to hear that you had this experience with us.
Great service experience.
I?ve been coming to infinity camelback for 5+ years and have always had a great experience. They provide great service, resolve problems, fair estimates and go above and beyond with an exterior detail and loaner when available. Special thanks to Josh Munsil who is responsive and exceptional to work with!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Excellent service through the entire purchase and two
Excellent service through the entire purchase and two salesman delivered the vehicle to me 100 miles away. 5 Star
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Lon Williams and his GM Weston Parker negotiate in bad
Lon Williams and his GM Weston Parker negotiate in bad faith. After agreeing to sell me a used BMW and taking my down payment, they sat on my paperwork and failed to follow up for 4 days. When I called my sales associate and asked to speak with a manager, looking for a reason for the failure to follow up in a timely manner, Lon texted me back saying that they were going to issue me a refund and back out of the deal. No explanation was given, not even the courtesy of a phone call. I requested a call back, but none came until I left a negative review asking me to take it down. I tried everything I could to be accommodating, professional and polite in an attempt to do business with this dealership. They however wasted my time and showed they are not in the business of selling cars.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’d like the opportunity to assist you with your concerns but unfortunately we cannot identify a customer in our system matching this screenname to reach out directly. Please contact our General Manager Weston Parker at 602-776-9802 at your earliest convenience to discuss this further.
Great customer service.
Great customer service. And the wait time was exactly as stated. Very satisfied and would recommend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.