STG Auto Group of Montclair

Please please PLEASE everyone! Heed the reviews you read about this auto dealer! Bait and switch - yes! High pressure tactics - yes! Flat out lies about their products and services - yes yes yes! Run, don't walk away from these guys! I walked out after 20 minutes of being bold face lied to about the vehicle my friend and I were interested in. Unnecessary and outrageously priced dealer add ons that did not exist. Pxxs-poor representation of pricing AND false advertising. I could go on and on, but suffice to say, just go to a reputable dealer and save yourself the nightmare!

Muy mal servicio mi carro estara en jeep x 1-2 meses y yo rentandouber

NOT GOOD!!! Try to force me to buy stuff I dont want and never asked for. 1st said could do all online and then changed and forced to come in and waste time and change all the deal terms very dissatisfied

One of the worse experience I ever had buying a use vehicle. I would Never recommend them to anyone. before you go their go to yelp check out the reviews they are the worse place to buy. If I had seen the reviews I would have never gone their. BEFORE YOU BUY ANYTHING FROM STG AUTO GO TO THE REVIEWS.

They don’t sell cars for their advertised prices. Beware they ad on sooo much extras to the price it’s ridiculous, they are your typical used car salesmen RATS!!

Total bait and switch - along with unwilling to sell a car without “add-ons”. The price of the car was 17,000 + tax & Lic. The salesman tried to sell upsell us over $4,000 in Dealer add-ons. When I refused - I was told they would not sell the car to us unless there was some amount of dealer add-ons or mark up. Finally we struck a deal - shook hands and within 5 minutes was told the car was sold to somebody else. What???? This car was not prep for sale, it was buried deep in the lot - the salesman had to move 3 different cars just to get the car out. This was just too hard to believe - of course the GM tried to sell us a more expensive car that wasn’t in our budget. I would stay away from STG Auto Group.

Bad experience Like one of the other reviews they took advantage and basically robbed me. Like the others I don't know who they are still in business. FRAUD!!

**Terrible Experience with STG Auto Group - Avoid at All Costs!** I recently had a nightmare experience with STG Auto Group that I feel compelled to share to warn others. I sold my vehicle to them and followed all their requirements meticulously. I’m based in the North Bay, and I provided every document they asked for. They even sent an inspector for an in-person verification of the vehicle. Everything seemed to go smoothly—they took the vehicle and sent a check which I promptly cashed. Days later, I was shocked to receive a notification from my bank that the check had been blocked. STG Auto Group claimed they were no longer interested in the vehicle due to "potential fraud," a baseless accusation given all the thorough checks they performed. Now, they are refusing to communicate with me. I can only get through to the receptionist who says they’ll pass on my messages, but I never get a response from the business office. To add insult to injury, they still have my vehicle and are refusing to return it. This whole ordeal has been incredibly stressful and unfair. I strongly advise anyone considering doing business with STG Auto Group to think twice and take your business elsewhere. They have shown themselves to be untrustworthy and unprofessional. Avoid STG Auto Group at all costs!

Bait and switch! I dont know how these people sleep at night. $8000 non optional add-ons. When you decline, they’ll call you back and they will say go to the office because they can make a deal. As soon as you go to the office, offer is still the same. These people are xxxxx of the earth. I hope karma hits them hard!

I recently purchased a car with some cosmetic issues, and the dealership assured me that they would address these concerns after the purchase. However, after leaving the car at the dealership for two days for repairs, no progress was made. I requested the service center to contact me to schedule an appointment, but I have not received a response to my calls, texts, or emails after four days. I am disappointed by the lack of responsiveness and professionalism. It's unfortunate that the level of service decreased after the sale was finalized.