Reviews
Write a reviewTotal xxxxxxand Live By The Golden Rule
I purchased a Taurus from Fafama a few months ago and I couldn't be happier with the vehicle. Fafama is the type of dealership that all dealerships should model their business practices after. They genuinely care and they back up their sale 100%. They do not sell junk, but if the vehicle you purchase has a problem. you can count on their service department to make things right. I HIGHLY recommend this dealership and am so glad I found them. Nice people, great prices and they treat you with respect. I felt no pressure whatsoever throughout the entire process, they let their vehicles do all the talking.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ross, We are glad to hear about your experience here with us at Fafama. Thank you for the feedback. Like you said, we will not just take care of our customers from the first contact all the way to the delivery process, but we will make sure we take care of our customers years after the vehicle is purchased here with us. Again, we would like to thank you for your feedback, and remember, give us a call back if you have any questions or concerns about your vehicle. - Fafama Team
Mazda 3
Great prices and very helpful sales team. I had Thallys as my sales rep and he was extreamily helpful every step of the way. They found me a great financing deal and registered my car right at the dealership so I got everything done in one place. I highly recommend FAFAMA!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tim, thank you for your feedback, it means a lot to us. I'm glad to hear that you had a great experience here at Fafama. We work around the clock to make sure our clients are happy and satisfied. Thanks again and enjoy your new vehicle. -Thiago
Started out bad, but they made it right!
I purchased a car the end of February. I did not anticipate so many repairs that had to be done after I bought the car. Fafama repaired what needed to be fixed, but needless to say I was frustrated and inconvenienced. After the warranty was up, I had an alternator break down and my a/c unit was plugged, I did not feel like I should have to pay considering I had to return many times to get the car correct. Bruno and I had words and he repaired my car as I had asked and was happy with the outcome. I would recommend the dealership, and the service department was fantastic.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nancy, Thank you for your recognition in the dedication and hard work we put in to keep our customer 100% satisfied. Our goal is to never have a customer come in for any repair or major services after purchasing a vehicle, however, both new and used cars will eventually fail in some areas. We appreciate your patience through the whole process and the trust you gave us. Your words were sincere and honest, two things we take very serious. It was a pleasure having you and of course a even bigger pleasure to see you come back in the near future for more business. Take care! - Fafama Team.
Great service !!!!!!
I purchased my Toyota RAV4 from Fafama autosales. I am more than happy...I will recommend this dealer ship to my friends .The customer service was awesome and professional. Good location
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Suzana, Thank you for taking the time to provide us with your honest feedback. We're thrilled your experience was a positive one and look forward to seeing you again! Best wishes! - Fafama Team
Excellent Customer Service
I purchased a beautiful Honda pilot from Augusto Netto. He made sure I received the highest trade in value possible and was very good to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1. Hello Sarah, Hope things have been well for you. We are glad to know that you are truly satisfied with the Honda Pilot you purchased from us. We do everything in our reach to make sure every customer is getting the best deal possible no matter the circumstance. We strongly appreciate the fact that you acknowledge and speak of that. We wait on the opportunity to have your business once again. - Fafama Team
Good price! Outstanding Staff:)
Amazing dealer located in a great area! I'm so happy with my Buick Enclave.The customer service was awesome and I would definitely buy from here again! They have the best prices and I got 4 new tires, Thank's to Neto, my salesman and Nathalia from the customer service. I will recommend to family and friends. When you go there ask for Neto, I'm sure you won't regret it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Floyd and Graziella, Thank you very much for sharing your car buying experience with us. The fact that you mentioned we have the best prices and gave you 4 new tires means a lot to us and our readers. Neto and Nathalia surely and truly appreciate your recommendation and the time you took out to describe their aura and professionalism in such a gratifying manner. We certainly look forward to working with you again in the near future. We wish you well - Fafama Team.
great!
Great service! Very kind and respectful! They were very patient and easy to talk to
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Will, Thank you for your compliments. I am glad you gave us the opportunity to work with you. We strongly appreciate your business and your time. Please don't hesitate to contact us when yourself or someone you know is in the market. Our goal is to assure a honest and hassle free car buying experience every single time! We wish you well!
Great Service
The whole experience was great from beginning to end. First person I spoke to was Nathalia exchanging emails and calls. Awesome first impression. The salesmen were well informed and professional. Nice place and good location with even better prices. I recommend before any place else. Loyal and honest company. Thank you Fafama
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Frank, We appreciate your time here with us, we are grateful you had a professional and honest experience at and we hope to see you soon. -Fafama Team
Second purchase from Fafama autosales
I just purchased my second car from Fafama autosales. The expertise, professionalism, and the attentiveness that I have received from Bruno Jordan and junior and the rest of the team was above and beyond what I expected. My family and I continue to have our work done here and will again continue. The next time if we are in the market for A car we will definitely go back to Fafama autosales. We would definitely recommend our friends and family to get their services and purchase their vehicles from Fafama autosales. Thank you all for everything that you have done for us and the service that you provided.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Linds, We would like to Thank you for trusting us and giving us the opportunity to serve you with such an important investment, we truly look forward to seeing you for your next purchase! -Fafama Team
Great experience with my recent car purchase!
I recently purchased my car at Fafama Auto Sales and I can say I had a positive experience from beginning to end! To start the place is immaculately clean and the people are so friendly. I came in undecided on what I wanted and the sales person Jordan Brito walked me through every step of the way. From choosing a car to selecting a financing option that would work best for me. I really appreciate all the attention I was given throughout the process. I will recommend this dealership to my family and friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Eva, Thank you for your feedback! we hope you are enjoying your new vehicle and we hope that you may be back very soon to see us. -Fafama Team