Reviews
Write a reviewSeller never returned inquiry for contact.
Seller never returned inquiry for contact. Four days and no response at all. I guess Primera Auto either doesn't have the organization or the skill to leverage a service like cars.com.
Seller never returned inquiry for contact.
Seller never returned inquiry for contact. Four days and no response at all. I guess Primera Auto either doesn't have the organization or the skill to leverage a service like cars.com.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great cars/easygoing staff
I bought a 2014 Subaru Forester and couldn’t be happier! The buying process was quick and easy. They were up front about everything from the start
Great cars/easygoing staff
I bought a 2014 Subaru Forester and couldn’t be happier! The buying process was quick and easy. They were up front about everything from the start
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lemons
Buyer beware. I recently purchased a vehicle from this dealer which they guaranteed would pass emissions. The check engine lights came on along with many others on the dash and I scheduled the vehicle in for service. A ASE Master Technician diagnosed an issue with the CAT’s. Although the dealers GM initially said they would cover parts for me (leaving me to pay labor) he quickly changed his tune when it was confirmed the CAT’s needed replacement. They are now stocking me with the $2500 repair. And that’s just the tip of the iceberg. There are an additional $4000 in repairs needed that they did not catch in their 99 point inspection.
Lemons
Buyer beware. I recently purchased a vehicle from this dealer which they guaranteed would pass emissions. The check engine lights came on along with many others on the dash and I scheduled the vehicle in for service. A ASE Master Technician diagnosed an issue with the CAT’s. Although the dealers GM initially said they would cover parts for me (leaving me to pay labor) he quickly changed his tune when it was confirmed the CAT’s needed replacement. They are now stocking me with the $2500 repair. And that’s just the tip of the iceberg. There are an additional $4000 in repairs needed that they did not catch in their 99 point inspection.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect Shop
Just an amazing experience at Primera Auto. Eric was super nice and got us into a car that fit us perfectly! The paperwork was simple. I felt no pressure to get into a car I didn’t want, not like another car dealership I dealt with earlier. I would definitely recommend Primera Auto to family and friends and I wouldn’t hesitate to look for another vehicle here in the future.
Perfect Shop
Just an amazing experience at Primera Auto. Eric was super nice and got us into a car that fit us perfectly! The paperwork was simple. I felt no pressure to get into a car I didn’t want, not like another car dealership I dealt with earlier. I would definitely recommend Primera Auto to family and friends and I wouldn’t hesitate to look for another vehicle here in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you!
I had been to several dealers and none were able to get us a deal we felt comfortable with for a car we liked. But here at Primera Auto it was different. We found a car we wanted and unfortunately it was sold to another person. But George worked with us for days until he was able to get us into something we liked and felt comfortable in and was at a price that felt right. Thanks George for helping us find a vehicle. We will be back for our next !!
Thank you!
I had been to several dealers and none were able to get us a deal we felt comfortable with for a car we liked. But here at Primera Auto it was different. We found a car we wanted and unfortunately it was sold to another person. But George worked with us for days until he was able to get us into something we liked and felt comfortable in and was at a price that felt right. Thanks George for helping us find a vehicle. We will be back for our next !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealership
Excellent cars at reasonable prices. We are very happy with the Subaru we bought and will recommend Primera Auto to all our friends!!! Thank you guys for the great deal!!!
Excellent Dealership
Excellent cars at reasonable prices. We are very happy with the Subaru we bought and will recommend Primera Auto to all our friends!!! Thank you guys for the great deal!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great no pressure experience
My wife and I purchased a truck recently here, and the entire experience is top notch. George and Eric are both very professional and friendly. We will definately be back someday and will also recommend people to purchase their next vehicle here. Thank you so very much!
Great no pressure experience
My wife and I purchased a truck recently here, and the entire experience is top notch. George and Eric are both very professional and friendly. We will definately be back someday and will also recommend people to purchase their next vehicle here. Thank you so very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy with Subaru purchased
Bought a great Subaru! Very happy with car! Eric was easy to work with. Fair negotiation and willing to work with people. Would buy again!
Happy with Subaru purchased
Bought a great Subaru! Very happy with car! Eric was easy to work with. Fair negotiation and willing to work with people. Would buy again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place! Excellent cars!
This was without a doubt the easiest car purchase I have ever made.Drew was a delight to work with and I have already sent him a friend who needs a "new" used car. I would definitely buy from Primera Auto and Drew again.
Great Place! Excellent cars!
This was without a doubt the easiest car purchase I have ever made.Drew was a delight to work with and I have already sent him a friend who needs a "new" used car. I would definitely buy from Primera Auto and Drew again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer Beware
I have purchased 8 vehicles and 4 motorcycles and have never had an experience quite like this. While George was easy to work with and friendly I bought a vehicle with 5 major issues in the 10 days I owned it. I may be the exception but from what I saw and went thru I would advise any buyers to beware of the quality of vehicles on this lot.
Buyer Beware
I have purchased 8 vehicles and 4 motorcycles and have never had an experience quite like this. While George was easy to work with and friendly I bought a vehicle with 5 major issues in the 10 days I owned it. I may be the exception but from what I saw and went thru I would advise any buyers to beware of the quality of vehicles on this lot.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase