Reviews
Write a reviewTe manager lacks communication and lies
Kirk the manager is full of lies, unprofessional, lacks proper communication skills and is very very rude and digusting. I am so glad I did not go with them.
Te manager lacks communication and lies
Kirk the manager is full of lies, unprofessional, lacks proper communication skills and is very very rude and digusting. I am so glad I did not go with them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Our team has acknowledged this review.
Im a customer
Service was terrible. I was told my appt wait would be 1hr to 46mins, after waiting that long, the service desk, comes and tells me, that my car hadnt even been started on. That should have been explained to me several hrs ago.
Im a customer
Service was terrible. I was told my appt wait would be 1hr to 46mins, after waiting that long, the service desk, comes and tells me, that my car hadnt even been started on. That should have been explained to me several hrs ago.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great service
Great customer service, David is extremely friendly and professional, he makes me feel confident that my car is in good hands. Also, the quality of the auto service is always good. They never charge more than initially said, and I never have to wait more than necessary.
Great service
Great customer service, David is extremely friendly and professional, he makes me feel confident that my car is in good hands. Also, the quality of the auto service is always good. They never charge more than initially said, and I never have to wait more than necessary.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria - Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com
Great service, staff excellent
David Ruiz, smile professional attitude, his well bening the staff is awesome. Thank you for the hot coffee chocolate, but not enough donuts (smile) Really thanks aclir.
Great service, staff excellent
David Ruiz, smile professional attitude, his well bening the staff is awesome. Thank you for the hot coffee chocolate, but not enough donuts (smile) Really thanks aclir.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Delores and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! David is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook to catch great service specials! Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com
SERVICE
the sale personal was very helpful they let me make my choose time wise it took several hours but I ended up driveing home with a new car thanks everyone
SERVICE
the sale personal was very helpful they let me make my choose time wise it took several hours but I ended up driveing home with a new car thanks everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kathleen - Thank you for leaving us this great review and congratulations on your new car! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com
Best place to buy all of your future cars
It starts with the staff. My wife loves Gill the manager and Nick from the service department. Both of them go above and beyond and make us feel like family when we go to the Hyundai of Riverside.
Best place to buy all of your future cars
It starts with the staff. My wife loves Gill the manager and Nick from the service department. Both of them go above and beyond and make us feel like family when we go to the Hyundai of Riverside.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher - Thank you for this excellent review. We are so happy to hear that Gill and Nick could make you feel like a part of the Riverside Mazda family. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com
Auto sales and service
David Ruiz...simply the best. He exceeds expectations with every visit. Laveda is the sweetest. Jim keeps his crew running on all "10's". Clem makes one feel like one is not even buying a car. This place is family. Choosing any other place to purchase or service a vehicle is settling for second best.
Auto sales and service
David Ruiz...simply the best. He exceeds expectations with every visit. Laveda is the sweetest. Jim keeps his crew running on all "10's". Clem makes one feel like one is not even buying a car. This place is family. Choosing any other place to purchase or service a vehicle is settling for second best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Louis, thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Riverside Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com
Great service
Quick, easy, helpful. The staff is always so great ! They always find a way to fit my service in even sorry notice.
Great service
Quick, easy, helpful. The staff is always so great ! They always find a way to fit my service in even sorry notice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Candace - Thank you for taking the time to write about your experience with us! At Riverside Mazda, we work very hard to provide each of our customers with a quick and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com
Thank you David!
David and everyone are great! David went out of his way to help make a very stressful situation go smoothly. He took care of everything.
Thank you David!
David and everyone are great! David went out of his way to help make a very stressful situation go smoothly. He took care of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mary and thank you for this great review! We're excited to hear that David took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook to catch all the latest specials! Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com
Best Service EVER no joke
They figured out the problem quickly, fixed it fast and service manager was GREAT! It is nice to have a place I can trust.
Best Service EVER no joke
They figured out the problem quickly, fixed it fast and service manager was GREAT! It is nice to have a place I can trust.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com