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Fairfield Chevrolet

(75 reviews)

Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service

Excellent service!Amazing customer service and management totally works with their clients.. Love how They are so family oriented.. I will definitely come back and get my kids cars here at Subaru Fairfield!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Fairfield Chevrolet Team

Chevy Purchase

I was referred by a friend to this dealership. I have been looking for a new car recently since I encountered certain repairs on my old car. Naveeda was the one who helped me with this process; she took me on a test drive and explained the different amazing features of the Chevy Malibu 2022. Great sales experience; I really felt at ease and left with a brand new car in a matter of minutes. Thanks to all that helped in expediting this process, especially Naveeda. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Billie, and thanks for the great feedback! We're very happy that Naveeda was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Fairfield Chevrolet Team

Sales staff was excellent

I’m very pleased with my experience at Fairfield Chevy. The sales staff,mainly Derek handled themselves with professionalism. Derek listened to my concerns and I left feeling well taken care. Thanks again guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sean- We truly appreciate your 5-star review, and I am glad you had a great experience with Derek @ our dealership. Once again, we thank you for your business! Regards, The Fairfield Chevrolet Team

Great place to shop for new car

I went to Fairfield Chevrolet to check for my new car, I would like to say thank you to Wesley SAYSAMONE , he did a great job answering my questions. Thank you Wesley for your hard work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Appreciate your 5-star review, and happy to hear that you had a great experience with our staff member - Wesley!

Very helpful and good with what they do.

Helped me find the truck I wanted and Explained everything in detail on what I needed to know. They offer lots of stuff to clients.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review, Sergio! We strive to provide courteous service to all our guests and are glad to hear that we helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Fairfield Chevrolet Team

Fairfield Chevrolet

Thank you all so much for your support and continuing to support our business! We appreciate Solano Counties support. We are always here for your automotive needs :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sophia THANK YOU SO MUCH! We really appreciate your support :)

Sayed is the man

Sayed was great. Best experience I’ve ever had at a dealership because of him. Made for an enjoyable and stress free experience. Recommend to buy from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you found Sayed was so knowledgeable and helpful! Thank you for your time to leave us a great review!!!

Never Again

Just awful. When I fall change never put it all in my truck want to go have a diagnosed and they came with a ridiculous diagnosis then didn?t put jumper cables back on truck died how to get a towed pay $450 for what

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Just wanted to point out we performed diagnostic on your car and you wanted to take else where for 2nd opinion. Per your review your mechanic corrected the issue based on our recommendations. We did our job, but you took the car that was not running and it broke down on your way to next shop. Thank you, Mike

Professional, helpful, courteous, genuine, honest.

Derek and Veeda were great! They clearly had your best interest in mind and were very helpful. I highly recommend going to Fairfield Chevy for your next Chevy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bretty, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Fairfield Chevrolet Team

Best Vehicle Purchasing Experience Ever

Without a doubt the best vehicle buying experience I have ever had. Right from the get go George was patient with us and helped us get more then what we expected for the trade in, and once traded in he graciously came and picked us up! We were super appreciative of the care he gave us and how prepared he was. The paperwork was already done when we got to the dealership, all we had to do was sign, and the vehicle was completely detailed, fueled up, and ready for us to drive off the lot! All around a fantastic buying experience! Thank you George and team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We appreciate your kind words and thank you so so much for your 5 star review!!! Mike