Reviews
Write a reviewDidn't get the car I wanted
Didn't get the car I wanted and to find out today that I paid more for the car then what it was worth, plus I traded in a car with low mileage and the fact that I am a Costco member and they didn't give me a Costco deal, because I didn't get any paperwork from Costco. And I can't even trade the car in because it is an over priced vehicle and they got the better deal, I just enquired about my situation and I'm totally upset that the fact I traded a more expensive car than I purchased.
Didn't get the car I wanted
Didn't get the car I wanted and to find out today that I paid more for the car then what it was worth, plus I traded in a car with low mileage and the fact that I am a Costco member and they didn't give me a Costco deal, because I didn't get any paperwork from Costco. And I can't even trade the car in because it is an over priced vehicle and they got the better deal, I just enquired about my situation and I'm totally upset that the fact I traded a more expensive car than I purchased.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Shopping
Nice people. No pressure or hard sell tactics. The salesman and sales manager were a refreshing pleasure. Although they didn’t have the vehicle we were looking for we were impressed with how we were treated.
New Car Shopping
Nice people. No pressure or hard sell tactics. The salesman and sales manager were a refreshing pleasure. Although they didn’t have the vehicle we were looking for we were impressed with how we were treated.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Experience!
It was a pleasure meeting Bob Howlett and the team on Satirday. They created a great car buying experience!!! Love my new car!!!
Great Experience!
It was a pleasure meeting Bob Howlett and the team on Satirday. They created a great car buying experience!!! Love my new car!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HONEST SERVICE!
Had to come in for a recall for hood latch and software update on my Sante Fe. I also asked them to check the oil, add if needed or change if dirty. Honest! Honest! I didn't need oil or the change at this time because the oil was clean. they were right and they were honest! Highly recommend!
HONEST SERVICE!
Had to come in for a recall for hood latch and software update on my Sante Fe. I also asked them to check the oil, add if needed or change if dirty. Honest! Honest! I didn't need oil or the change at this time because the oil was clean. they were right and they were honest! Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tucson
We where very satisfied so far with every aspect of buying our new car
Tucson
We where very satisfied so far with every aspect of buying our new car
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lease Trade In
Great experience again. This is my third car I bought or leased from your dealership - very pleased.
Lease Trade In
Great experience again. This is my third car I bought or leased from your dealership - very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leased a vehicle
Laura was wonderful highly recommend her she was very knowledgeable and great personality
Leased a vehicle
Laura was wonderful highly recommend her she was very knowledgeable and great personality
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
Appointment was made to drop my car off for service. Expedited. Received a phone call with repair estimate and was done same day. Washed and ready. Excellent customer service and technicians. Very satisfied.
Excellent Service
Appointment was made to drop my car off for service. Expedited. Received a phone call with repair estimate and was done same day. Washed and ready. Excellent customer service and technicians. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hyundai, Tuscan
My husband and I were very pleased with our buying process. Our salesman, Jimmy was ver kind and helpful and answered all our questions. Erin was. very knowledgeable with our financial business. She also was very kind and accommodating. We love our car and are very satisfied with the overall purchase. We recommend Franklin Sussex Hyundai to our friends and colleagues.
Hyundai, Tuscan
My husband and I were very pleased with our buying process. Our salesman, Jimmy was ver kind and helpful and answered all our questions. Erin was. very knowledgeable with our financial business. She also was very kind and accommodating. We love our car and are very satisfied with the overall purchase. We recommend Franklin Sussex Hyundai to our friends and colleagues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Franklin Sussex Hyundai
My husband and I had a great experience at this dealership Franklin Sussex Hyundai. Bob was a wonderful salesman who listened to our conversation of what we wanted and needed in a vehicle. He was helpful with very good customer service very professional and non aggressive. We also had a wonderful experience with the financial offer Erin. She as well was extremely helpful and professional, she helped us to get a great deal and lower payment. We couldn't be any happier. This was a truly wonderful experience and leaving with a great car!! :) Thank you Franklin Sussex Hyundai!! :) Laura & Randy Kresel
Franklin Sussex Hyundai
My husband and I had a great experience at this dealership Franklin Sussex Hyundai. Bob was a wonderful salesman who listened to our conversation of what we wanted and needed in a vehicle. He was helpful with very good customer service very professional and non aggressive. We also had a wonderful experience with the financial offer Erin. She as well was extremely helpful and professional, she helped us to get a great deal and lower payment. We couldn't be any happier. This was a truly wonderful experience and leaving with a great car!! :) Thank you Franklin Sussex Hyundai!! :) Laura & Randy Kresel
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
