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North Coast Mitsubishi West Cleveland

(2,672 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 9:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (216) 427-5004 (216) 427-5004
Used (877) 820-7120 (877) 820-7120
Service (216) 427-5003 (216) 427-5003

Inventory

See all 394 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2012.
North Coast Auto Mall is located in Cleveland Ohio between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009 we have proudly served over 9000 customers! Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program or buy here pay here is designed for people with bad credit no credit or first-time buyers to help you start repairing or rebuilding your credit.
Wholesale to the Public

Service center

Phone number (216) 427-5003

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Coast Mitsubishi West Cleveland from DealerRater.

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James Woost at North Coast Automall West had very great

James Woost at North Coast Automall West had very great customer service and outgoing. He was very patient in helping me find my first car. I was very satisfied with the selection of cars and would recommend him.

James Woost at North Coast Automall West had very great

James Woost at North Coast Automall West had very great customer service and outgoing. He was very patient in helping me find my first car. I was very satisfied with the selection of cars and would recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful and professional I would recommend anyone to

Very helpful and professional I would recommend anyone to this dealership for any service and help with getting a car

Very helpful and professional I would recommend anyone to

Very helpful and professional I would recommend anyone to this dealership for any service and help with getting a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service super quick, frank is a great guy.

Great service super quick, frank is a great guy. Very personable. Lots of inventory available.

Great service super quick, frank is a great guy.

Great service super quick, frank is a great guy. Very personable. Lots of inventory available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chad, thank you for sharing your experience! I’m glad to hear Frank made such a positive impression and that you found our service quick and personable. It’s great to know you enjoyed browsing our inventory, and we truly appreciate your kind words about North Coast Mitsubishi-West Cleveland.

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Very good and respectable thanks I love the car just what

Very good and respectable thanks I love the car just what I wanted thanks again

Very good and respectable thanks I love the car just what

Very good and respectable thanks I love the car just what I wanted thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Harold, thank you for sharing your experience! We’re so glad you love your new car and that it’s exactly what you wanted. Your kind words mean a lot to us, and we’re thrilled we could help make it happen at North Coast Mitsubishi West Cleveland.

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Dominic Fair was amazing to work with and answered all

Dominic Fair was amazing to work with and answered all question. I would recommend Dominic as your salesman.

Dominic Fair was amazing to work with and answered all

Dominic Fair was amazing to work with and answered all question. I would recommend Dominic as your salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Brian! Thank you for sharing your experience. We’re thrilled to hear that Dominic was able to answer all your questions and make your visit enjoyable. We truly appreciate your recommendation and for choosing North Coast Mitsubishi-West Cleveland!

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Steevy was great and you can call him “HIM.

Steevy was great and you can call him “HIM.” Go see him and he will get you rolling today.

Steevy was great and you can call him “HIM.

Steevy was great and you can call him “HIM.” Go see him and he will get you rolling today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jeremy Thank you for sharing your experience! We’re thrilled to hear Steevy made your visit a great one. He will be excited to hear your kind words, and we appreciate you choosing North Coast Mitsubishi West Cleveland.

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Had an amazing experience buying a car at Mitsubishi,

Had an amazing experience buying a car at Mitsubishi, Best worker service I’ve seen gotta give it to logunn littles, the gentleman helped me pick out a car that fits me perfectly big recommend and if you swing by and see logunn I would definitely get his service.

Had an amazing experience buying a car at Mitsubishi,

Had an amazing experience buying a car at Mitsubishi, Best worker service I’ve seen gotta give it to logunn littles, the gentleman helped me pick out a car that fits me perfectly big recommend and if you swing by and see logunn I would definitely get his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kordell, Thank you for sharing your experience! We’re thrilled to hear Logan Littles made your car buying process at North Coast Mitsubishi-West Cleveland so smooth and enjoyable. We appreciate your recommendation and are glad you found a vehicle that’s a perfect fit!

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James was amazing helped me into the car I came to look

James was amazing helped me into the car I came to look at. I highly recommend north cost Mitsubishi

James was amazing helped me into the car I came to look

James was amazing helped me into the car I came to look at. I highly recommend north cost Mitsubishi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rose, thank you for your kind words! We’re so glad James could help you find the perfect car. We appreciate your recommendation and are thrilled you had a great experience at North Coast Mitsubishi-West Cleveland.

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James was a big help for my first time purchasing a car

James was a big help for my first time purchasing a car at a dealership

James was a big help for my first time purchasing a car

James was a big help for my first time purchasing a car at a dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sierra, thank you for sharing! We’re so glad James could make your first car-buying experience smooth and enjoyable. Welcome to the North Coast Mitsubishi-West Cleveland family!

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Five Stars for Bub McDougall – The Car-Buying Hero We

Five Stars for Bub McDougall – The Car-Buying Hero We Didn't Know We Needed! 🇺🇸🚗 Let’s be honest — buying a car can sometimes feel like navigating a minefield of high-pressure tactics, vague answers, and mysterious “manager approvals.” But if you're lucky enough to cross paths with Bub McDougall at North Coast Mitsubishi West Cleveland, you’re in for a completely different experience — and I mean that in the best possible way. From the first moment we spoke, Bub made it clear that he wasn’t here to “sell” me anything. He was here to help — and that distinction made all the difference. This isn’t your average suit-and-tie sales pitch. Bub brings something rare to the table: honesty, humility, and a genuine desire to serve — values he clearly picked up during his time as an Army veteran (thank you for your service, Bub! 🇺🇸). He greeted me not with a canned script or fake urgency, but with real conversation. He listened to what I wanted, what I didn’t want, and what I was nervous about. No up-selling. No “this deal is only good for the next 10 minutes” nonsense. Just straight talk, solid options, and 100% transparency. Every step of the process — from test drive to paperwork — was smooth, clear, and dare I say… enjoyable? He explained things in plain English (no dealership jargon), broke down numbers without the usual smoke-and-mirrors, and never once made me feel like I was being “worked over.” If you're tired of feeling like you need a PhD in finance to decode a car contract, Bub is your guy. You can tell this isn’t just a job for him — it’s a calling. Whether it’s serving the country or serving his customers, Bub does it with pride, purpose, and professionalism. To anyone out there dreading the car-buying experience: go see Bub McDougall. Whether you’re a first-time buyer or trading in your tenth car, he’ll treat you with respect, honesty, and zero pressure. No smoke, no mirrors, no baloney — just a genuinely good human being helping people find the right car, the right way. I didn’t just drive off the lot with a great car — I drove away with peace of mind, and a smile. And in today’s world? That’s worth its weight in horsepower.

Five Stars for Bub McDougall – The Car-Buying Hero We

Five Stars for Bub McDougall – The Car-Buying Hero We Didn't Know We Needed! 🇺🇸🚗 Let’s be honest — buying a car can sometimes feel like navigating a minefield of high-pressure tactics, vague answers, and mysterious “manager approvals.” But if you're lucky enough to cross paths with Bub McDougall at North Coast Mitsubishi West Cleveland, you’re in for a completely different experience — and I mean that in the best possible way. From the first moment we spoke, Bub made it clear that he wasn’t here to “sell” me anything. He was here to help — and that distinction made all the difference. This isn’t your average suit-and-tie sales pitch. Bub brings something rare to the table: honesty, humility, and a genuine desire to serve — values he clearly picked up during his time as an Army veteran (thank you for your service, Bub! 🇺🇸). He greeted me not with a canned script or fake urgency, but with real conversation. He listened to what I wanted, what I didn’t want, and what I was nervous about. No up-selling. No “this deal is only good for the next 10 minutes” nonsense. Just straight talk, solid options, and 100% transparency. Every step of the process — from test drive to paperwork — was smooth, clear, and dare I say… enjoyable? He explained things in plain English (no dealership jargon), broke down numbers without the usual smoke-and-mirrors, and never once made me feel like I was being “worked over.” If you're tired of feeling like you need a PhD in finance to decode a car contract, Bub is your guy. You can tell this isn’t just a job for him — it’s a calling. Whether it’s serving the country or serving his customers, Bub does it with pride, purpose, and professionalism. To anyone out there dreading the car-buying experience: go see Bub McDougall. Whether you’re a first-time buyer or trading in your tenth car, he’ll treat you with respect, honesty, and zero pressure. No smoke, no mirrors, no baloney — just a genuinely good human being helping people find the right car, the right way. I didn’t just drive off the lot with a great car — I drove away with peace of mind, and a smile. And in today’s world? That’s worth its weight in horsepower.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your amazing review, Bridgette! We’re thrilled to hear that Bub made your car-buying experience so enjoyable and stress-free. At North Coast Mitsubishi West Cleveland, we take pride in providing honest, transparent service, and it’s wonderful to know Bub’s dedication and professionalism stood out. We’ll be sure to pass along your kind words to him. Enjoy your new vehicle, and thank you again for recognizing Bub’s exceptional service!

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