Reviews
Excellent response from the entire team.
Excellent response from the entire team. We are in the process of working on a remote sale and delivery and they have been very helpful.
Excellent response from the entire team.
Excellent response from the entire team. We are in the process of working on a remote sale and delivery and they have been very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nathan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.bentleypasadena.com
Rusnak ?
Will not recommend to deal with Rusnak, unless you want to be fooled by these people. Good credit history they still will lie, manipulate and get you the worst loan ever. They found the bank for me at 14% when a week later I walked into B of A and got the loan for 7%. They told me I have too many loans and the car I?m financing is old, that?s the reason for 14%. After I got my own loan they said they don?t have good relationship with Bank of America and that?s why they couldn?t get better deal. Bottom line is: bunch of cocky, pretentious liers.
Rusnak ?
Will not recommend to deal with Rusnak, unless you want to be fooled by these people. Good credit history they still will lie, manipulate and get you the worst loan ever. They found the bank for me at 14% when a week later I walked into B of A and got the loan for 7%. They told me I have too many loans and the car I?m financing is old, that?s the reason for 14%. After I got my own loan they said they don?t have good relationship with Bank of America and that?s why they couldn?t get better deal. Bottom line is: bunch of cocky, pretentious liers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (626) 229-2782 or aziemann@rusnakautogroup.com so we may assist you in moving forward towards a resolution.
Process was simple and easy to get a deal done.
Process was simple and easy to get a deal done. Saraah was very educated in motors and her ability to explain was very good.
Process was simple and easy to get a deal done.
Process was simple and easy to get a deal done. Saraah was very educated in motors and her ability to explain was very good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com
Remarkable service and team, I was continuously impressed
Remarkable service and team, I was continuously impressed with how patient and dedicated everyone was. A truly personalized auto buying experience. Best dealership I have been to by far.
Remarkable service and team, I was continuously impressed
Remarkable service and team, I was continuously impressed with how patient and dedicated everyone was. A truly personalized auto buying experience. Best dealership I have been to by far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com
I am very happy that she received me.
I am very happy that she received me. She is an enthusiastic, kind and patient salesperson. She used her professional knowledge to introduce the performance of the car to me. I am very satisfied with the whole process. If any friends need it, I will definitely recommend her.
I am very happy that she received me.
I am very happy that she received me. She is an enthusiastic, kind and patient salesperson. She used her professional knowledge to introduce the performance of the car to me. I am very satisfied with the whole process. If any friends need it, I will definitely recommend her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mingwei, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com
Mr. Alex Xu is very knowlegeable and helpful. I will
Mr. Alex Xu is very knowlegeable and helpful. I will definitely work with him again! I appreciate him so much getting me a nice vehicle.
Mr. Alex Xu is very knowlegeable and helpful. I will
Mr. Alex Xu is very knowlegeable and helpful. I will definitely work with him again! I appreciate him so much getting me a nice vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com
Excellent customer service.
Excellent customer service. Very knowledgeable and helpful answering all the questions. Very easy to deal with and very honest. It was my pleasure working with them.
Excellent customer service.
Excellent customer service. Very knowledgeable and helpful answering all the questions. Very easy to deal with and very honest. It was my pleasure working with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com
The best dealership with the best customer service, Sara
The best dealership with the best customer service, Sara is the greatest car sales that I have even met
The best dealership with the best customer service, Sara
The best dealership with the best customer service, Sara is the greatest car sales that I have even met
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Emad, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com
She is very helpful and knows her product.
She is very helpful and knows her product. Very trustworthy and honest. Always follows up.
She is very helpful and knows her product.
She is very helpful and knows her product. Very trustworthy and honest. Always follows up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com
Great experience, best service and staff They are very
Great experience, best service and staff They are very professional and Sara is the best! Thank you so much
Great experience, best service and staff They are very
Great experience, best service and staff They are very professional and Sara is the best! Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Rusnak Maserati of Pasadena. Please let us know if there is anything else we can do for you; we are more than happy to help! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com