Reviews
Write a reviewawesome sales team
These guys are not your typical car salemen. They are genuine caring folks. I am very pleased to have chosen this dealership to purchase a car for my son.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We here at Stateline Auto Brokers go above and beyond to satisfy all our customers needs. We want to wish you many many miles with smiles!!
Great Customer Service
After stopping at several dealerships and having several bad experiences, my husband and I stopped at Stateline Auto Brokers and had a fantastic experience. Lou, the sales and finance manager, showed us several vehicles in our price range all of which were decent vehicles with decent prices. All of the sales people were courteous, friendly and more than happy to help us find the vehicle that fit us best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We here at Stateline Auto Brokers do our very best every single day to make every customers experience a pleasurable one and to be here from start to finish! Please do not hesitate to call us if need be. We wish you the best of luck with your new car!
Happy in Pawtucket
We were recommended to Stateline Auto Brokers in Attleboro, Ma by a family member who just bought a car from them. It was the 1 and only stop that we had to make! Lou and Tom are a pleasure to deal with as well as John, the owner and the mechanics, Jeff and Jose too are great! If you are in the market for a car, go see the boys at Stateline Auto Brokers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love to hear that we are doing our job the way it is supposed to be done and also hope that you are enjoying your new car! Thank you again for coming to Stateline Auto Brokers!
A very pleasurable expirience from start to finish
We were referred to Lou and Tom at Stateline Auto Brokers by a friend who previously dealt with them just recently and are we glad that they did! We were comfortable from the minute we walked in. Also knowing that the owner, John, is always there to help too. The technicians, Jeff and Jose that serviced our truck are pleasant and knowledgeable which also made us comfortable. I would definetly go back there and we plan on telling all our friends so when they are in the market, they will go shop at Stateline Auto Brokers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear such a great review and mostly that you are happy with the decision to purchase your vehicle here at Stateline Auto Brokers! We look forward to servicing you from start to finish.
$50 gas card
this is the best car dealer ship. my family has been buying cars there for about 5 years. and i have to thank lou and john for their hospitality.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for the kind words! As we have done before, we know that you will be very happy with the decision that you made by making this purchase. We look forward to servicing your vehicle and we wish you "Smiles for Miles!"
Great Deal, Great Customer Service and Honest
Bought a Mini Copper Clubman from Stateline. Lou made the transaction easy and was very helpful; felt I had received a great deal on the car. Sadly, within the first 50 miles of driving the engine blew-up. Got the car back to Stateline and they worked with Mini to get me a replacement engine at no cost to me, other than time to get it repaired. They never complained, even though it cost them serious money to get the repair done. As Lou and the owner said "they just wanted to make it right."
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yes it was an unfortunate situation what happened but after learning that Mini Cooper has had numerous problems with the Clubman's engine, apparently there is a class action law suit going on with this problem. But being the honorable dealership that we are, we took care of the customer. He was very patient as we were waiting for the Mini dealership to put a brand new engine in his car, at no cost to him. Not even a deductible that is applicable by law. Now that the problem is taken care of, we feel much better as I bet the customer does too. We here at Stateline Auto Brokers strive to make every customer leave here with "smiles for miles!" Again, we want to Thank the customer for understanding.
valued coustomer
John the owner and his staff Tom,Lou,Erin and Jeff are just Great.From the momemt I started the process to the end they treated me as a valued coustomer.My car had a few issues and they fixed it without any added stress to me.I would not hesitate to send any of my family and friends it was all good and I love my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You very much for the kind words! We do aim to please. We also want to Thank You for bringing your cousin that bought the 2013 Chef Impala. That is what our business is built on, referrals and repeat business! we hope to see you soon and earn your valuable business again.
Great Customer Service & Selections! No Doubt!!
I bought serval used cars for my family members from many different dealerships and this dealership is very impress me. Many dealerships I went are either judging you are window shopping or say no when you looking for specific vehicle. In my case, Stateline seek everyone who come by as potential buyer. When I asking pricing on vehicles, they already have the price paper for whole inventory they have and answer my questions. not like others thinking and then giving a deal. It is much more professional. Selections are wide. From what I see all vehicles they have are very strong buy, none of vehicle I see is outdates yet. I even brought my younger brother to come visit and have good comments with every vehicles we look thru. As we finally and target on one of vehicle subaru and then deal it and finance it then next day all good news come at once. In here I want to say thank you Tom that your personality let my guard away and in trust on you, and thank you Loui that you guide me when i have questions and confusions. oh... one more person in here i would like to thanks is John (owner of stateline auto dealer) without you without them
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is nice to know that customers take the time to post a comment nowadays with all the social media. Also, we strive to make all our customers happy from start to finish. We hope to earn your valuable business again down the road!
Well worth the trip! And I will do it again!
After searching in my area for a similar cargo van, I came across this dealer on Cars.com. Am I glad that I did! I was led on by another dealer so I said, "I am traveling to Attleboro!" As their tagline says, "The prices are born here and raised down the street" this is true! I spoke with Tom and Lou and bought it on the spot! They treated me with respect and also were very fair with me on my trade. Lou even bought my lunch! They had me all done within a few hours. I am talking about everything from the registration process to the inspection sticker. I highly recommend Stateline Auto Brokers! I just found my new Carguy's!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You very much! It was a pleasure doing business with you and I hope to earn your business again someday in the future. Lou
The no call back dealer
Emailed to find out more info on a vehicle and never received a reply or call. If they can't be bothered at this stage of the game then I can imagine what they would be like if things got serious. Plenty of small dealers around.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am very surprised to see this comment. We spend alot of money advertising our cars. So with that said, I know for sure that I replied to the email. Why wouldn't I? After all, this is why we advertise. So we can get emails and phone calls for us to follow up on. Thank You anyway.