Reviews
Write a reviewSales person Paul Lovely was outstanding!!
Sales people were all very friendly, accommodating, and answered any and all questions. We were helped in a timely fashion, and were pleased with their scheduling.
Sales person Paul Lovely was outstanding!!
Sales people were all very friendly, accommodating, and answered any and all questions. We were helped in a timely fashion, and were pleased with their scheduling.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your review, Linda! We appreciate your 5 stars! -Don Miller Subaru West
Good luck if your a woman
Call them and get transferred to another person constantly. I bought my Jeep. They fixed things that my mechanic said was wrong. I doubt they did. I told them that my car was not shifting right. They don’t care. I got a call that my car was ready after I already picked it up. DO NOT BUY A CAR HERE!
Good luck if your a woman
Call them and get transferred to another person constantly. I bought my Jeep. They fixed things that my mechanic said was wrong. I doubt they did. I told them that my car was not shifting right. They don’t care. I got a call that my car was ready after I already picked it up. DO NOT BUY A CAR HERE!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tricia, We are sorry to hear that you weren't satisfied with the experience and appreciate you taking the time to tell us about this visit. We never intend to upset you and want to help resolve these concerns for you. Please reach out when you have time to devote to a deeper discussion of the experience. Thank you, Chris Belcoff - General Manager - cbelcoff@donmiller.com
Buying a used car
We just came home today with a Subaru Impreza from Don Miller West. Start to finish, we had a great experience. Our salesman, Will Waldbillig, was easy to work with, followed up on all our questions and never made us feel "pushed" into making a decision. Will definitely go back for our next car.
Buying a used car
We just came home today with a Subaru Impreza from Don Miller West. Start to finish, we had a great experience. Our salesman, Will Waldbillig, was easy to work with, followed up on all our questions and never made us feel "pushed" into making a decision. Will definitely go back for our next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Denise, we are so pleased that our team at Don Miller Subaru West could do a great job for you! Thank you!
Andrê is AWESOME
Went specifically to look at one car. Loved it. Clean. Well maintained. Ready to go but they still wanted to clean it again so wth! Sure!
Andrê is AWESOME
Went specifically to look at one car. Loved it. Clean. Well maintained. Ready to go but they still wanted to clean it again so wth! Sure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are honored to receive your support, Kimberly. Thank you! - Don Miller Subaru West Team
Is anyone home?
I can't get anyone to return my emails and inquiries regarding a used Legacy. I've owned a Legacy in the past, this one would have been for one of my sons. Had the same issue when my daughter was shopping for a car. She bought a a 2018 Forester from a dealership in Illinois.
Is anyone home?
I can't get anyone to return my emails and inquiries regarding a used Legacy. I've owned a Legacy in the past, this one would have been for one of my sons. Had the same issue when my daughter was shopping for a car. She bought a a 2018 Forester from a dealership in Illinois.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry for the inconvenience. Please feel free to send email to:jjoyce@donmiller.com or call JJ, our pre-owned Manager direct at 608-442-3111. If you leave him a voice-mail with contact information, he will definitely return your call or email.
Angie
I contacted Don Miller for a vehicle. Was given a price and asked via email when I would like to set up an appointment. After returning this email expressing my interest in the car and trying set up appointment I was not contacted again, even after I called and sent another email. After two days I call again only to be told car was not available anymore. Yet no one could contact me back. I was fully prepared to purchase . Very poor customer in my book
Angie
I contacted Don Miller for a vehicle. Was given a price and asked via email when I would like to set up an appointment. After returning this email expressing my interest in the car and trying set up appointment I was not contacted again, even after I called and sent another email. After two days I call again only to be told car was not available anymore. Yet no one could contact me back. I was fully prepared to purchase . Very poor customer in my book
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Angie, thank you for reaching out, and we are sorry for the communication issues you experienced. We would love no more than to get you into the vehicle of your choosing! We shared your review with our General Manager, Craig Weinberger, who is available to listen to your concerns and hopefully help you find a vehicle that fits all your needs: 608-270-5064 or cweinberger@donmiller.com. Thank you again, Angie, for bringing this to our attention.
Scion
My wife and I recently purchased a used 2006 Scion from Don Miller Subaru. All of the people we dealt with were friendly and welcoming. The most outstanding quality to us was that we purchased a 6000.00 used car. I'm sure they sell many vehicles like ours every week but they knew how important this was to us. We got the royal treatment from everyone at the dealership. It was a very positive experience. I would recommend them without hesitation.
Scion
My wife and I recently purchased a used 2006 Scion from Don Miller Subaru. All of the people we dealt with were friendly and welcoming. The most outstanding quality to us was that we purchased a 6000.00 used car. I'm sure they sell many vehicles like ours every week but they knew how important this was to us. We got the royal treatment from everyone at the dealership. It was a very positive experience. I would recommend them without hesitation.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Dealt with Charlee and the experience was first class. He didn't hesitate answering any and all questions/concerns and would definitely buy again. Nice clean dealership
Great experience
Dealt with Charlee and the experience was first class. He didn't hesitate answering any and all questions/concerns and would definitely buy again. Nice clean dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 Toyota
My 20001 Accord got flooded in the rain and I needed a replacement car ASAP. I contacted JJ the Sales Manager and he told me about the Corolla. My extended family had gotten 10 vehicles previously with Don Miller. I was put in touch with Chris Bjorkland and we worked out a deal with Chris B the GM. I had financing with POCU and had no hassles at all. Thanks to everyone at Don Miller Mazda!!!!
2010 Toyota
My 20001 Accord got flooded in the rain and I needed a replacement car ASAP. I contacted JJ the Sales Manager and he told me about the Corolla. My extended family had gotten 10 vehicles previously with Don Miller. I was put in touch with Chris Bjorkland and we worked out a deal with Chris B the GM. I had financing with POCU and had no hassles at all. Thanks to everyone at Don Miller Mazda!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional service
Last week the back window of my Don Miller Mazda smashed to bits. SafeLite could not repair it for nearly a week, so I took it to Bob and Patrick, who stayed past closing and at no charge sealed it up tight. These gentlemen are exceptional. Always curteous and willing to help. A million thanks!!
Exceptional service
Last week the back window of my Don Miller Mazda smashed to bits. SafeLite could not repair it for nearly a week, so I took it to Bob and Patrick, who stayed past closing and at no charge sealed it up tight. These gentlemen are exceptional. Always curteous and willing to help. A million thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair