Reviews
Write a reviewDylan communicated well with me and had everything ready
Dylan communicated well with me and had everything ready to go when I came down from Ohio to buy a car that was advertised online. Luke was likewise helpful from the financial side. Thank you both
Dylan communicated well with me and had everything ready
Dylan communicated well with me and had everything ready to go when I came down from Ohio to buy a car that was advertised online. Luke was likewise helpful from the financial side. Thank you both
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were very helpful and friendly.
They were very helpful and friendly. They were honest IN PERSON. Through text and calls they told us that the payment would be $200 every 10,000 financed. This was ultimately NOT true. The payment for a $30,000 truck was almost $900. APR was 24.99%
They were very helpful and friendly.
They were very helpful and friendly. They were honest IN PERSON. Through text and calls they told us that the payment would be $200 every 10,000 financed. This was ultimately NOT true. The payment for a $30,000 truck was almost $900. APR was 24.99%
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We had the best service ever!
We had the best service ever!! From the time we stepped on the lot until the completion of the sell. This is the second vehicle we have purchased here and will definitely be back!
We had the best service ever!
We had the best service ever!! From the time we stepped on the lot until the completion of the sell. This is the second vehicle we have purchased here and will definitely be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shannon! Thank you for giving us such a great review. We appreciate you and look forward to seeing you again.
I don’t have a bad thing to say about my experience here.
I don’t have a bad thing to say about my experience here. My circumstances were not favorable but Salesman Ziler worked hard at helping me get in the vehicle I wanted. Thank you so much!
I don’t have a bad thing to say about my experience here.
I don’t have a bad thing to say about my experience here. My circumstances were not favorable but Salesman Ziler worked hard at helping me get in the vehicle I wanted. Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lindsay! I'm glad to hear you had such a good experience and Ziler did such a good job for you. Thank you for giving us a 5-star review. We appreciate you.
Good team
Good sales team. The sales guy Dennis was willing to work with customers to get fair pricing. Nice orderly office with a lot of selection. Repeat customer
Good team
Good sales team. The sales guy Dennis was willing to work with customers to get fair pricing. Nice orderly office with a lot of selection. Repeat customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ken! Thank you for giving us a 5-star review. I'm glad you had such a good experience buying from us. Thank you for choosing Moses. We appreciate your business.
Bad da book badda boom
Very nice people they try to help out in anyway possible. Thank you and will def go back. They seem to like people and what they need
Bad da book badda boom
Very nice people they try to help out in anyway possible. Thank you and will def go back. They seem to like people and what they need
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi. Thank you for the 5-star review. We are very proud of our people and the service they provide and it's great to hear they gave you exceptional service. We appreciate your business and look forward to serving you in the future.
Clemon Brown
When your viehicle you have purchase has a problem then you find out what kind of people you are dealing with..as mine 2017 ram truck did have a problem 16 day after purchase .took to my local ram dealer and contacted Fred he in turn put me in touch with Clett and both men worked to find the best solution and they did very satisfied great place to trade ,Clemon
Clemon Brown
When your viehicle you have purchase has a problem then you find out what kind of people you are dealing with..as mine 2017 ram truck did have a problem 16 day after purchase .took to my local ram dealer and contacted Fred he in turn put me in touch with Clett and both men worked to find the best solution and they did very satisfied great place to trade ,Clemon
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Clemon. Thank you for the good review. At Moses Factory Outlet, our goal is to provide 5-star service to all of our customers. Fred and Clete are two of our best. I'd like to find out more about your experience, as we are always looking to improve. You can contact us at responses@mosescars.com. Thank you again for choosing Moses. We appreciate your business.
Wonderful experience
Great customer service vicki lyons was abasokutely great. Very freindly and not pushy. Alao gave us a great deal on our tradein. Would def recommend them to anyone.
Wonderful experience
Great customer service vicki lyons was abasokutely great. Very freindly and not pushy. Alao gave us a great deal on our tradein. Would def recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Danny. Thank you for the 5-star review. It's great to hear one of our customers had an exceptional experience. We are very proud of Vicki and consider her one of our best. Thank you for choosing Moses. We appreciate your business and look forward to serving you in the future.
Jeep mess
Bought a 2014 Jeep. Never asked for any special deals. When asking for a little bit of help to make price better I was told "there's only so much we can do. What do you expect?" I then was promised another key. Only received one key: was told for a month the previous keener was sending it it in the mail. Here we are 3.5 months later with no key. I was promised if it didn't come they would get me a key free of charge. Can't even get a call back now when it comes to the vehicle. Once they get the sale the customer service is done
Jeep mess
Bought a 2014 Jeep. Never asked for any special deals. When asking for a little bit of help to make price better I was told "there's only so much we can do. What do you expect?" I then was promised another key. Only received one key: was told for a month the previous keener was sending it it in the mail. Here we are 3.5 months later with no key. I was promised if it didn't come they would get me a key free of charge. Can't even get a call back now when it comes to the vehicle. Once they get the sale the customer service is done
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kmack. I'm sorry about your experience with us. If you will contact us at responses@mosescars.com, I will have one of our managers get in touch with you to resolve this issue.
Trying to buy a vehicle
This is the worst place I have every been to...Tried making a deal with them and wouldn't even hardly deal with you just told us and our keys and leave...All I can say is I will never be back to that place being treated the way we was...
Trying to buy a vehicle
This is the worst place I have every been to...Tried making a deal with them and wouldn't even hardly deal with you just told us and our keys and leave...All I can say is I will never be back to that place being treated the way we was...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Kathy. Thank you for your review. I'm sorry to hear you feel your experience was not good. At Moses Factory Outlet our goal is to always provide 5-star service to all our customers. I'd like to learn more about your experience, so we can improve our customer service. I you are willing, please send your contact information to responses@mosescars.com, and I will have a manager get in touch with you. Thank you again. We appreciate your input.