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DARCARS Nissan Rockville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (128 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (301) 637-7242 (301) 637-7242
Used (301) 637-4938 (301) 637-4938
Service (301) 637-8010 (301) 637-8010

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful team and saleswoman

I would like to say thank you to all people help me to choose right car! I hope To have great customer service too in future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rogue sports

The service was great. Maryam was excellentan very knowledgeable, made me feel comfortable and she explained everything I needed to know. Will highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That is wonderful. Thank you!

Niloufar

I bought my Nissan Rogue few months back from Maryam Islami. Im back here for my first service. She has scheduled my appointment and she just introduced me to the service department. Rocommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Positive, no-hassle experience.

This was my second purchase at DARCARS. Positive and no-hassle experience. Both Maryam and Todd were very knowledgeable, thorough and patient through the process. Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wonderful. We are so happy to hear it and thank you for your loyalty to DARCARS and Nissan!

for me, they were what they claimed to be!

Many dealers claim to be no hassle, no haggle. These guys were very straight forward about price, financing, and what they could do to send me home with a vehicle to meet my needs. They were knowledgeable enough to answer my questions, and sensible enough to check, and get back to me if they weren?t sure. I appreciated the positive experience. My salesman was Tyler, the sales manager was Albert. Thanks guys! Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Service

Amazing,outstanding,stunning and professionalism, ever personally experienced. This is my 3rd car from this company successfully purchased with a quick fair price top quality customer service from the Salesman to the dunce finance to the service all one amazing team. Highly recommend*****

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Misinformed me to bait me into buying a used car

I went there for reporting a lease car crash. They didnot even talk that saying i had a GAP insurance. I then was pushed to buy a used car. I was not allowed to read the contract and no questions were answered properly. I was repatedly assured that the GAP insurance would take care of earlier car value and this would not be a problem in acquiring a new vehicle. Infact i was made to believe that purchasing a new vehicle is a good option to speed up the processing of the earlier car related payments. But i learned the next day that i did not have a GAP insurance and then i returned the car. The behavior of staff was nothing short of terrible. I felt used and cheated!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good afternoon- I understand that our sales manager has reviewed your paperwork with you. There was no GAP purchased. If you have something in writing stating different please send to us. Customerrelations@DARCARS.com - thank you.

Best Costumer Service Hands Down!!!!

DARCARS Nissan Rockville is hands down the best there is from sales team to the finance team. My Salesmen was Jason Ku and I couldn't have gotten any luckier having him call me the same day i seemed interested, couldn't have done it with out him and Deff the best Salesman in Nissan. It was an awesome experience and I Would Recommend Jason Ku and Nissan for the best possible results :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear you enjoyed your visit with us! Thank you for taking your time to share this. Let us know if you need anything. Enjoy!

Best prices, awesome staff, great inventory

In 2005, we bought a new altima from Darcars. The price was great. In 2015, we bought an Altima, and in 2016 we bought a Murano. Darcars has wonderful and knowledgable staff who did not put any pressure on us. Great inventory, and best prices on new cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear your visits throughout the years has gone wonderful! Let us know if you need anything. Thank you for sharing!

Worst dealer

Worst customer service and liers, better stay away from this dealer. I went to see a car and when I was on the phone they gave me different price and when I went to dealer driving 2 hours, they are not willing to give me that price. Sales man - Sagun and Manager(Andre Mbassa).They don't know how to treat customers. Strictly don't recommend to this dealer

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so sorry to hear this. If you don't mind, please email me at jdobson@darcars.com. I would like to provide assistance right away. Thank you - Jammie