Reviews
When I experienced a blowout on the highway, my service
When I experienced a blowout on the highway, my service advisor, Ethan, went above and beyond to ensure I was taken care of, even while he was away from the dealership. Michael, another service advisor, assisted me when I brought my car into the service department. He is always so polite and professional. Michael stepped in and made sure I didn't miss a beat, because I was en route to take my daughter to the ER. My car was scheduled for service on Monday. When it was completed, I received a notification with an excellent video and report that provided the rundown of the repairs and service. Ethan turned a stressful situation into a manageable one, and I am deeply grateful. This level of care and service speaks volumes about their commitment to customer service. Audi is fortunate to have someone who treats customers like family. I will always drive an Audi! Five stars aren't enough!!!
When I experienced a blowout on the highway, my service
When I experienced a blowout on the highway, my service advisor, Ethan, went above and beyond to ensure I was taken care of, even while he was away from the dealership. Michael, another service advisor, assisted me when I brought my car into the service department. He is always so polite and professional. Michael stepped in and made sure I didn't miss a beat, because I was en route to take my daughter to the ER. My car was scheduled for service on Monday. When it was completed, I received a notification with an excellent video and report that provided the rundown of the repairs and service. Ethan turned a stressful situation into a manageable one, and I am deeply grateful. This level of care and service speaks volumes about their commitment to customer service. Audi is fortunate to have someone who treats customers like family. I will always drive an Audi! Five stars aren't enough!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Fort Worth. If you have any further questions, please don't hesitate to reach out!
Genuine and courteous are the two words that come to mind
Genuine and courteous are the two words that come to mind this is a little slice of Texas if you ask me, the folks here really know how to take care of business and how to take care of their customers
Genuine and courteous are the two words that come to mind
Genuine and courteous are the two words that come to mind this is a little slice of Texas if you ask me, the folks here really know how to take care of business and how to take care of their customers
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Erick, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone here is professional but friendly and extremely
Everyone here is professional but friendly and extremely knowledgeable. My service tech, Michael, is exceptional and very helpful Always a pleasure to visit this beautiful dealership.
Everyone here is professional but friendly and extremely
Everyone here is professional but friendly and extremely knowledgeable. My service tech, Michael, is exceptional and very helpful Always a pleasure to visit this beautiful dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Worth! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service!
Great customer service! Booked appointment day before. I was picked up from work (8 miles away) after my service was completed. Staff is always friendly and sub a joy to converse with.
Great customer service!
Great customer service! Booked appointment day before. I was picked up from work (8 miles away) after my service was completed. Staff is always friendly and sub a joy to converse with.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Ethan was great and provided very good customer service!
Ethan was great and provided very good customer service! Highly recommend Audi of Fort Worth. Thanks, Rico
Ethan was great and provided very good customer service!
Ethan was great and provided very good customer service! Highly recommend Audi of Fort Worth. Thanks, Rico
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Ethan to be so supportive during your experience here at Audi Fort Worth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great car buying experience at Audi Fort Worth.
I had a great car buying experience at Audi Fort Worth. The process was smooth, efficient and I felt like I was treated fairly. I love my Outlander! Thank you so much!
I had a great car buying experience at Audi Fort Worth.
I had a great car buying experience at Audi Fort Worth. The process was smooth, efficient and I felt like I was treated fairly. I love my Outlander! Thank you so much!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lisa, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Michael and the rest of the team were great to work with!
Michael and the rest of the team were great to work with! There was no pressure to add on additional unwanted repairs, and they even recommended for me to wait on routine maintenance. You don?t normally hear of that!!!
Michael and the rest of the team were great to work with!
Michael and the rest of the team were great to work with! There was no pressure to add on additional unwanted repairs, and they even recommended for me to wait on routine maintenance. You don?t normally hear of that!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tim, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Awesome dealership and Jonathan Top was so helpful
Awesome dealership and Jonathan Top was so helpful getting me what I wanted. Great service department also. Have purchased four vehicles from Audi Fort Worth.
Awesome dealership and Jonathan Top was so helpful
Awesome dealership and Jonathan Top was so helpful getting me what I wanted. Great service department also. Have purchased four vehicles from Audi Fort Worth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kurt, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Worth! Please let us know if there is anything else we can do for you; we are more than happy to help!
Audi Fort Worth is very customer service oriented.
Audi Fort Worth is very customer service oriented. James McDonald is an excellent service advisor. Always great service.
Audi Fort Worth is very customer service oriented.
Audi Fort Worth is very customer service oriented. James McDonald is an excellent service advisor. Always great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Worth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The personnel here are always courteous and professional.
The personnel here are always courteous and professional. They do an excellent job keeping me up-to-date with all thats going on. I highly recommend this service department.
The personnel here are always courteous and professional.
The personnel here are always courteous and professional. They do an excellent job keeping me up-to-date with all thats going on. I highly recommend this service department.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! , we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!