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(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dynamic Cars from DealerRater.

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best dealership in town!

This is definitely without a doubt the friendliest and best dealership in town. The owners take the time to work with you to get you approved in all credit situations and provide excellent customer service. Would recommend Dynamic Cars to all my family and friends...best place in town!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly sales team

Bought a truck a few years ago I was very satisfied my vehicle was involved in an accident went right back to dynamic and got another great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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superb customer care

This is the 3rd car purchase in the last 10yrs from this dealer but my first time writing about it, the process is always fast and simple i really do appreciate the dedication they have for us the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible Customer Service

Key fob fell apart a month and a half after vehicle purchase; keys purchased from third party but very faint attempt to not have the cost averted from me. When I called to complain I was told, "I'm not trying to be argumentative but you did have a new key when you left". All the while talking through his lunch meal. The point was the quality of the key was inferior and left me without transportation for two days. Carl did not sound very apologetic.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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First Purchase since 2004

I love my new truck and everyone was so nice and professional. I definitely would recommend Dynamic Cars to all my friends and family, which I have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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awesome customer service

so this is my first time getting a car im so glad I pick dynamic cars as my first choice.. carl is the sales man who handle everything for me he worked with me to insure I would drive off today in car which I did I would tell any and everything to come dynamic cars they have such great customer service very nice and polite I will be working with them for a very long time I don't need to go anywhere else this is home.. keep up all the great work you do you'll all are awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealer in BALTIMORE !!!!!!!!!!!!!!!!!!!!!!!!!

After, going to several car dealership's I was getting so frustrated and loosing all humbleness cause they would run my credit and they would deny me or give me a high down payment but after about two months of looking for the right dealer that I felt comfortable with I finally cam into dynamics auto sales on east fayettte street in Baltimore city , it was the greatest decision of my life he got me the car I wanted and everything I love it I bought the 2011 sonata and it runs great and you get awesome warranty I have a 4 year warranty and its great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi mike we are happy to hear that you are loving your car , when you are ready for any service please don't hesitate to come to us we will assist any way we can , thanks.

Five Star Treatment For The Word Go!!

After being turned down at another dealer I stopped in and talked with Robin, who had me approved in less than five minutes. He asked me what my payment range was and how much I had to put down and made sure he worked within those parameters. I found a car I REALLY wanted but the monthly payment was too high. Robin went to bat for me with the finance company and was able to get my payment lowered. The personnel were extremely helpful. They stayed open late so I could test-drive the vehicle. I came back the next day to get the car and Robin had had it washed and serviced in the meantime. I plan on recommending Robing and Seeta to everyone of my friends and family who need a new vehicle. I absolutely plan on coming back for another vehicle!! Customer for life right here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for doing business with us, we really do appreciate your review and will be here if you need us in the future. I hope you enjoy your car ,Robin J.

Best dealer

This is my third time purchasing a vehicle from this dealer They are awesome and very dependable. Treated me like family. Please come here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your business we really appreciate you coming back to us,if there is anything we can do for you please let us know.

Dynamic Cars has the Customer in Mind

First let say that Robin and his wife Sita was excellent they made me feel comfortable; when I first contacted them over phone ten years ago that's when I brought my Ford Truck. Robin explained everything to me in detail and how things can work out and he didn't treat me like a woman he treated me like a customer. Since then my son visited Dynamic Cars Dealership on Fayette St and purchased his first car. He left the dealership feeling confident, because Robin asked questions of what he wanted Out of the many cars on the lot my son drove away with a cute little Scion and I picked up the Nissan Armada from his Howard St Dealership. What can I say, but everything is great. I?m pleased and will be returning when my daughter is ready to get her first car. Thanks Dynamic Cars you are truly Dynamic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Miss Jones I really appreciate this information it makes us feel good, because we are trying to do our best for all our customers if you need us for anything feel free to call thanks.