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Shults Resale Center of Dunkirk

(715 reviews)
Visit Shults Resale Center of Dunkirk
Sales hours: 9:00am to 5:00pm
Service hours: 7:45am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:45am–5:00pm
Tuesday 9:00am–7:00pm 7:45am–5:00pm
Wednesday 9:00am–5:00pm 7:45am–5:00pm
Thursday 9:00am–5:00pm 7:45am–5:00pm
Friday 9:00am–5:00pm 7:45am–5:00pm
Saturday 9:00am–2:00pm 8:45am–1:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

Reviews

(715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shults Resale Center of Dunkirk from DealerRater.

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Jen is amazing and is very patient and knowledgeable and...

Jen is amazing and is very patient and knowledgeable and helped us find the perfect car!!! Be sure to ask for Jen, You won't be disappointed!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jennifer is so great to work with. She makes buying a new...

Jennifer is so great to work with. She makes buying a new car so easy and stress free!!This is the second time buying from her. We will be back again to purchase another Vehicle from Jen in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jen was absolutely amazing with helping us find the...

Jen was absolutely amazing with helping us find the perfect vehicle. She made it less stressful and such an easy, quick process. We will definitely be coming back for future buys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought my vehicle before it even hit the lot with the...

I bought my vehicle before it even hit the lot with the help of Jen. She went above and beyond to make sure everything went smoothly. Her and Brenton did absolutely everything, all I had to do was sign my name which was quick and painless ( I did it on my half hour lunch). Will be back in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I can’t say enough of how pleased I was with my...

I can’t say enough of how pleased I was with my experience at Shultz Resale in Dunkirk NY. I was actually just driving through to see what was available in the lot and Jennifer came out to greet me. Her approach made me feel so comfortable as a woman talking about buying a car and what I wanted. I never felt pressured or patronized. Long story short I brought this car within an hour. I had taken it for a drive, brought my husband back with me and sold! I am 68 years old and have bought well over 10 cars in my lifetime and this was the most pleasant and confidant purchase I have ever made. Yes I’ve had good and some very bad experiences at dealers I would not go back to. Jennifer will always get my business in the future as well as my recommendation to others. When I met Brenton, he was just as pleasant. They truly made me feel I could trust them, something I’ve never said about car salesmen. I could go on but I think you get the picture. My experience at Shultz Resale with Jennifer and Brenton was extraordinary. They have my highest recommendation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mark made everything quick and painless. He and his team...

Mark made everything quick and painless. He and his team made it a very enjoyable experience . I would recommend to anyone. Thanks again for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jen at Shults is awesome! After getting the run around at...

Jen at Shults is awesome! After getting the run around at another company she had us approved in minutes and then continued to work out an even better deal! We are first time customers with Shults and will definitely be taking all our future business there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was very pleased with the service. I didn't have to...

I was very pleased with the service. I didn't have to wait hours to get all the paperwork done. I would definitely recommend! Thank you Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jen and Brenton were awesome to work with on sealing the...

Jen and Brenton were awesome to work with on sealing the deal on my truck. There were no pushy sales pitches and Jen listened to what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We are truly grateful.... Jen went above and beyond, and...

We are truly grateful.... Jen went above and beyond, and made our new purchase effortless. She's the best!! Thank you for everything!❤ Krissy & Sammy XOXOXO

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.