Reviews
Ben was so helpful and gave us exceptional service and
Ben was so helpful and gave us exceptional service and was very knowledgeable. He made the process quick and easy and look forward to working with him again in the future!
Ben was so helpful and gave us exceptional service and
Ben was so helpful and gave us exceptional service and was very knowledgeable. He made the process quick and easy and look forward to working with him again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! We're delighted to hear Ben provided exceptional service and made the process smooth. We look forward to assisting you again in the future!
Waited before I did the review.
Waited before I did the review. A little irritated. Have a issue with my Kia and the customer service is telling me this problem is covered under the lawsuit for the engine replacement but the local dealer is telling me different. So not sure what I should believe. Losing a quart of oil every 1000 miles on a newer vehicle with low miles is very concerning to me. I have been told it needs a new engine because of possibility of rod bearings failure but all I keep hearing is oil consumption. Dealer says that's a different issue but the customer service at the corporate office is saying different. My lawyer is checking into it. Will NEVER buy or deal with Kia again over this issue.
Waited before I did the review.
Waited before I did the review. A little irritated. Have a issue with my Kia and the customer service is telling me this problem is covered under the lawsuit for the engine replacement but the local dealer is telling me different. So not sure what I should believe. Losing a quart of oil every 1000 miles on a newer vehicle with low miles is very concerning to me. I have been told it needs a new engine because of possibility of rod bearings failure but all I keep hearing is oil consumption. Dealer says that's a different issue but the customer service at the corporate office is saying different. My lawyer is checking into it. Will NEVER buy or deal with Kia again over this issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Jeff. We're sorry to hear about the frustration you're experiencing. Please reach out to me with your contact information so we can look into this further and help resolve the issue. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
Very good love Mike.
Very good love Mike. Would come back. Cashier lady was a little rude but love Kayla too. Amazing grou
Very good love Mike.
Very good love Mike. Would come back. Cashier lady was a little rude but love Kayla too. Amazing grou
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Skyler! We're glad you had a great experience with Mike and Kayla. We’ll address your concern with the cashier to ensure a better experience next time.
Friendly employees.
Friendly employees. Free bottled water and snacks for customers. Clean facility. It?s nice pulling my car in garaged area and talk to a service advisor to avoid bad weather, availability of parking woes and long walks to inside.
Friendly employees.
Friendly employees. Free bottled water and snacks for customers. Clean facility. It?s nice pulling my car in garaged area and talk to a service advisor to avoid bad weather, availability of parking woes and long walks to inside.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nina, we're glad you enjoyed the friendly service, amenities, and convenience of our facility. We appreciate your visit!
Very accommodating!
Very accommodating! Needed repair immediately and they got it fixed in a timely manner. Very helpful and friendly!
Very accommodating!
Very accommodating! Needed repair immediately and they got it fixed in a timely manner. Very helpful and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roland, thank you for taking the time to leave a review for us at Car Town Kia. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Everyone was as friendly and out going as always.
Everyone was as friendly and out going as always. Chris Raynor sealed the deal . Thanks Chris!!!
Everyone was as friendly and out going as always.
Everyone was as friendly and out going as always. Chris Raynor sealed the deal . Thanks Chris!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alitta, thank you for taking the time to leave a review for us at Car Town Kia. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
We were treated pleasantly and professionally sakes
We were treated pleasantly and professionally sakes professional DJ Roark and finance manager Eric Duffy.
We were treated pleasantly and professionally sakes
We were treated pleasantly and professionally sakes professional DJ Roark and finance manager Eric Duffy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we're glad DJ and Eric provided you with a pleasant and professional experience. Enjoy your new purchase!
We were well taken care of and service was completed in
We were well taken care of and service was completed in a timely manner. Loan car was given when repair was more in depth than anticipated
We were well taken care of and service was completed in
We were well taken care of and service was completed in a timely manner. Loan car was given when repair was more in depth than anticipated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Jennifer! We're glad to hear you were well taken care of and that the service was completed promptly. We appreciate your patience and are happy the loan car helped during the extended repair.
Updates and oil change.
Updates and oil change. Need to change how appointments are handled as it seems walk-ins are given service without regard to appts
Updates and oil change.
Updates and oil change. Need to change how appointments are handled as it seems walk-ins are given service without regard to appts
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Agnes. We apologize for any inconvenience with scheduling and will review our appointment process to ensure better service for our customers.
The waiting area is nice and clean and water,,coffee, and
The waiting area is nice and clean and water,,coffee, and snacks while you wait.
The waiting area is nice and clean and water,,coffee, and
The waiting area is nice and clean and water,,coffee, and snacks while you wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback! We're glad you enjoyed our clean waiting area and the refreshments during your visit.