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Carlotta Credit & Car Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Carlotta has been great Melanie has gone above and

Carlotta has been great Melanie has gone above and beyond with problem solving and resolution on our behalf. I thank them for their great customer service, especially Mellanie.

Carlotta has been great Melanie has gone above and

Carlotta has been great Melanie has gone above and beyond with problem solving and resolution on our behalf. I thank them for their great customer service, especially Mellanie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing customer service

Wonderful service and always having the best interest of the Customer in mind. When times are tough Carlotta will work with you on payment arrangements. Lorenz has always went above and beyond as far as being understanding of life’s difficulties and helping me in any way he can. Great guy and does an amazing job!

Amazing customer service

Wonderful service and always having the best interest of the Customer in mind. When times are tough Carlotta will work with you on payment arrangements. Lorenz has always went above and beyond as far as being understanding of life’s difficulties and helping me in any way he can. Great guy and does an amazing job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Carlotta!!

J.R. Hatchard Brain and Lawrence helped me to attain a reliable vehicle with easy payment options. I also had my transmission blow they replaced it and allowed me to pay a separate payment plan for the service which was handled in a professional and timely manner.I ve recommend many people to their business and will highly recommend trying Carlotta if you need a vehicle help with credit and independence.I have paid off my vehicle and am looking forward to purchasing my next vehicles from them as well.

Thank you Carlotta!!

J.R. Hatchard Brain and Lawrence helped me to attain a reliable vehicle with easy payment options. I also had my transmission blow they replaced it and allowed me to pay a separate payment plan for the service which was handled in a professional and timely manner.I ve recommend many people to their business and will highly recommend trying Carlotta if you need a vehicle help with credit and independence.I have paid off my vehicle and am looking forward to purchasing my next vehicles from them as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional people too talk to

Lorenz in finance is great to talk too very professional and understanding when you're in a pinch. The day I went too buy the car everything went very well

Professional people too talk to

Lorenz in finance is great to talk too very professional and understanding when you're in a pinch. The day I went too buy the car everything went very well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unprofessional scam artist

Lorenz in the payment division is rude and unprofessional he acted like a mobster doing a shake down when I told him that I spoke with Melanie about the $500 deductible I owed and I'd have the full pmt in 3wks. Told me that was unacceptable and if I didn't pay him now he's marking my account delinquent and reporting it to my credit mean while EVERY PAYMENT WAS ON TIME. They just received a check for 4,500 from my insurance company this morning.

Unprofessional scam artist

Lorenz in the payment division is rude and unprofessional he acted like a mobster doing a shake down when I told him that I spoke with Melanie about the $500 deductible I owed and I'd have the full pmt in 3wks. Told me that was unacceptable and if I didn't pay him now he's marking my account delinquent and reporting it to my credit mean while EVERY PAYMENT WAS ON TIME. They just received a check for 4,500 from my insurance company this morning.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service

Today I was able to get approved @ Carlotta Car sales. This is my first time through Carlotta and also my firt car with Thomas Christman as the sales person. Thomas made the credit application experience smooth and easy. I had alot of anxiety dealing with another dealership before coming to Carlotta and I'm glad I did choose to buy a car with them. Thank you Thomas for going above and beyond and making sure I could get something I could afford. Five Stars for you !!!

Great customer service

Today I was able to get approved @ Carlotta Car sales. This is my first time through Carlotta and also my firt car with Thomas Christman as the sales person. Thomas made the credit application experience smooth and easy. I had alot of anxiety dealing with another dealership before coming to Carlotta and I'm glad I did choose to buy a car with them. Thank you Thomas for going above and beyond and making sure I could get something I could afford. Five Stars for you !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Smooth and easy

Today I was able to buy a 2007 Subaru Outback @ Carlotta Car sales. This is my second car purchase through Carlotta and also my second car with Thomas Christman as the sales person. Both times Thomas made the car buying experience smooth and easy. I had alot of anxiety dealing with another dealership before coming back to Carlotta and I'm glad I did choose to buy another car with them. Thank you Thomas for going above and beyond and making sure I could get something I could afford. Five Stars for you !!!

Smooth and easy

Today I was able to buy a 2007 Subaru Outback @ Carlotta Car sales. This is my second car purchase through Carlotta and also my second car with Thomas Christman as the sales person. Both times Thomas made the car buying experience smooth and easy. I had alot of anxiety dealing with another dealership before coming back to Carlotta and I'm glad I did choose to buy another car with them. Thank you Thomas for going above and beyond and making sure I could get something I could afford. Five Stars for you !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Check them out

I had this dealership when I bought two of my vehicles they charged me xxxx for my mistibishi my husband had a wreck with it it became totaled I got a check for my totaled car it came back higher then what I paid for the car since I bought one car they also gave me a price break on the second vehicle

Check them out

I had this dealership when I bought two of my vehicles they charged me xxxx for my mistibishi my husband had a wreck with it it became totaled I got a check for my totaled car it came back higher then what I paid for the car since I bought one car they also gave me a price break on the second vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding customer service

Melonie is outstanding with customer service, very efficient and beyond helpful. She is always there to help!! If you need insurance, don’t hesitate to reach out to Melonie!

Outstanding customer service

Melonie is outstanding with customer service, very efficient and beyond helpful. She is always there to help!! If you need insurance, don’t hesitate to reach out to Melonie!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jerry

They help me get into a great car sale person I dealt with was excellent I have been with them around 10 years never had any problems

Jerry

They help me get into a great car sale person I dealt with was excellent I have been with them around 10 years never had any problems

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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