Reviews
Write a reviewCarlotta has been great Melanie has gone above and
Carlotta has been great Melanie has gone above and beyond with problem solving and resolution on our behalf. I thank them for their great customer service, especially Mellanie.
Carlotta has been great Melanie has gone above and
Carlotta has been great Melanie has gone above and beyond with problem solving and resolution on our behalf. I thank them for their great customer service, especially Mellanie.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing customer service
Wonderful service and always having the best interest of the Customer in mind. When times are tough Carlotta will work with you on payment arrangements. Lorenz has always went above and beyond as far as being understanding of life’s difficulties and helping me in any way he can. Great guy and does an amazing job!
Amazing customer service
Wonderful service and always having the best interest of the Customer in mind. When times are tough Carlotta will work with you on payment arrangements. Lorenz has always went above and beyond as far as being understanding of life’s difficulties and helping me in any way he can. Great guy and does an amazing job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Carlotta!!
J.R. Hatchard Brain and Lawrence helped me to attain a reliable vehicle with easy payment options. I also had my transmission blow they replaced it and allowed me to pay a separate payment plan for the service which was handled in a professional and timely manner.I ve recommend many people to their business and will highly recommend trying Carlotta if you need a vehicle help with credit and independence.I have paid off my vehicle and am looking forward to purchasing my next vehicles from them as well.
Thank you Carlotta!!
J.R. Hatchard Brain and Lawrence helped me to attain a reliable vehicle with easy payment options. I also had my transmission blow they replaced it and allowed me to pay a separate payment plan for the service which was handled in a professional and timely manner.I ve recommend many people to their business and will highly recommend trying Carlotta if you need a vehicle help with credit and independence.I have paid off my vehicle and am looking forward to purchasing my next vehicles from them as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional people too talk to
Lorenz in finance is great to talk too very professional and understanding when you're in a pinch. The day I went too buy the car everything went very well
Professional people too talk to
Lorenz in finance is great to talk too very professional and understanding when you're in a pinch. The day I went too buy the car everything went very well
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unprofessional scam artist
Lorenz in the payment division is rude and unprofessional he acted like a mobster doing a shake down when I told him that I spoke with Melanie about the $500 deductible I owed and I'd have the full pmt in 3wks. Told me that was unacceptable and if I didn't pay him now he's marking my account delinquent and reporting it to my credit mean while EVERY PAYMENT WAS ON TIME. They just received a check for 4,500 from my insurance company this morning.
Unprofessional scam artist
Lorenz in the payment division is rude and unprofessional he acted like a mobster doing a shake down when I told him that I spoke with Melanie about the $500 deductible I owed and I'd have the full pmt in 3wks. Told me that was unacceptable and if I didn't pay him now he's marking my account delinquent and reporting it to my credit mean while EVERY PAYMENT WAS ON TIME. They just received a check for 4,500 from my insurance company this morning.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service
Today I was able to get approved @ Carlotta Car sales. This is my first time through Carlotta and also my firt car with Thomas Christman as the sales person. Thomas made the credit application experience smooth and easy. I had alot of anxiety dealing with another dealership before coming to Carlotta and I'm glad I did choose to buy a car with them. Thank you Thomas for going above and beyond and making sure I could get something I could afford. Five Stars for you !!!
Great customer service
Today I was able to get approved @ Carlotta Car sales. This is my first time through Carlotta and also my firt car with Thomas Christman as the sales person. Thomas made the credit application experience smooth and easy. I had alot of anxiety dealing with another dealership before coming to Carlotta and I'm glad I did choose to buy a car with them. Thank you Thomas for going above and beyond and making sure I could get something I could afford. Five Stars for you !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Smooth and easy
Today I was able to buy a 2007 Subaru Outback @ Carlotta Car sales. This is my second car purchase through Carlotta and also my second car with Thomas Christman as the sales person. Both times Thomas made the car buying experience smooth and easy. I had alot of anxiety dealing with another dealership before coming back to Carlotta and I'm glad I did choose to buy another car with them. Thank you Thomas for going above and beyond and making sure I could get something I could afford. Five Stars for you !!!
Smooth and easy
Today I was able to buy a 2007 Subaru Outback @ Carlotta Car sales. This is my second car purchase through Carlotta and also my second car with Thomas Christman as the sales person. Both times Thomas made the car buying experience smooth and easy. I had alot of anxiety dealing with another dealership before coming back to Carlotta and I'm glad I did choose to buy another car with them. Thank you Thomas for going above and beyond and making sure I could get something I could afford. Five Stars for you !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Check them out
I had this dealership when I bought two of my vehicles they charged me xxxx for my mistibishi my husband had a wreck with it it became totaled I got a check for my totaled car it came back higher then what I paid for the car since I bought one car they also gave me a price break on the second vehicle
Check them out
I had this dealership when I bought two of my vehicles they charged me xxxx for my mistibishi my husband had a wreck with it it became totaled I got a check for my totaled car it came back higher then what I paid for the car since I bought one car they also gave me a price break on the second vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding customer service
Melonie is outstanding with customer service, very efficient and beyond helpful. She is always there to help!! If you need insurance, don’t hesitate to reach out to Melonie!
Outstanding customer service
Melonie is outstanding with customer service, very efficient and beyond helpful. She is always there to help!! If you need insurance, don’t hesitate to reach out to Melonie!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jerry
They help me get into a great car sale person I dealt with was excellent I have been with them around 10 years never had any problems
Jerry
They help me get into a great car sale person I dealt with was excellent I have been with them around 10 years never had any problems
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase