Reviews
Awesome Service
Frank provided an outstanding service. First time buying a car without too many wolves 🐺 after you. Buying a car was very transparent, I like the fact that they are upfront and honest about the car buying. Definitely worth it buying my car at BMW Murrieta I give them 5 ??s. Thank you! I will definitely come back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time buying a car from a dealership
I went in knowing what car I wanted to look at and they had to look for it for a while before they found it but Brandon was the best help throughout the entire process he helped explain all the process needed to go through in order to purchase the car. All in all I would never go to a different dealer and I will never have anyone but Brandon Holland help me in future service and purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Car Service
I've been dealing with this dealer and service technician for the past 3 years. Chad Ludwig service tech.is always courteous and keeps me informed on a timely basis on the status of my vehicle's progress of service. Great dealership for service and quality of cars they have to offer. Recommend highly. Jesse Mendez
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle purchase BMWx1
Melissa Ballou is a very professional and efficient agent of BMW Murrieta. We will soon be back for a new car sometime in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Best !
I was recommended by a friend to BMW of Murrieta and after my experience here I will be sending all my friends and family here as well . Dave really made the process of getting my vehicle flawless . From all my many questions down to my coffee. Thanks again for the information , help and overall visit to BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first BMW!
Dave Townsend is the best! He made purchasing my first BMW possible. He listened to all my wants and necessities and matched me to the perfect car! I couldn't be happier with the result. Dave made the entire experience as comfortable as can be, and never made me feel pressured. It has been a week, and he is still there to answer all of my questions! Thank you so much Dave, I'll definitely be back to buy more from you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honest and genuine car dealers do exist...
At the beginning of the month I decided I wanted to own a BMW. I used my USAA cay buying services to lock in a deal and get the financing that I budgeted for. I literally drove 40 minutes after work, to the dealership....by myself. I heard that going to a dealership as a single female with no back up, would cost me...but I gave it a chance. I had scheduled the appointment the day before and I had no idea what to expect. When I reached the dealership and met Dave, I instantly felt comfortable. None of that cheesy, bossy, overbearing affect that car dealers usually have. We sat down, went over some things and then he pulled by gorgeous 430i grand coupe to the front, and one look at it and I was sold. The test drive was fun and very informative. This man knows his stuff. . The price was fair, the trade in value was fair and although the overall wait time was extensive (which is to be expected) he checked in periodically with me, reminding me of the refreshments their lobby offered. The best car buying experience thus far. My baby is running great and I get constant stares and compliments. Couldn't be happier!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Standard service- nothing great or awful
Standard service. Received the obligatory "your car needs additional service" message. But it's a BMW that is ridiculously needy and service people just doing their job. I mentioned I had a light on that some parking lamp needed replacement upon intake, but no one looked into it. The light is still on, and they did not ask for money to fix it. Just kind of went unnoticed. Nothing special/nothing awful. Basic service
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Honest, friendly, and a great price
I really appreciated the car buying expensive at bmw of murrietta. The staff was friendly and honest. So rare these days. I love my new car and no issues at all. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Center of excellence
Personable and knowledgeable regarding my vehicles needs every time I've gone in for service. Chad Ludwig's expertise with all BMW parts,problems and the type of service he assesses allows me to have confidence that my car will be fixed and/or serviced correctly the first time without delay and with the highest standrds applied. I will be, and I am a lifetime BMW customer. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair