Reviews
Javer always takes excellent care of me.
Javer always takes excellent care of me. The dealer has gone above and beyond in their service and keeps me coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sean was really kind and nice, willingly help me to
Sean was really kind and nice, willingly help me to making appointment, follow up was good as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have spent the last 8 years shopping for cars across
I have spent the last 8 years shopping for cars across multiple states and dozens of dealers. Puente Hills was the best experience by far and coincidently the only dealership I have bought a car from in the last 19 years. I’m glad to finally a “home” dealership as a Hyundai owner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Slow or no response to voice mails.
Slow or no response to voice mails. This survey needs fifteen words before moving forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
He was so polite and his sales explanation was so great.
He was so polite and his sales explanation was so great. Thank you very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tre service center was thorough and explained what needed
Tre service center was thorough and explained what needed to be done in order to get to the root of the problem with my 2020 Elantra Eco.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a very good experience, dropped off my car for
Had a very good experience, dropped off my car for service in and out with no delays.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate the customer support from the employees
I appreciate the customer support from the employees during each visit! Makes the trip in much more enjoyable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people are so friendly and comfortable that I want to
The people are so friendly and comfortable that I want to come back next time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They felt bad that we drove 45 min for no reason (the
They felt bad that we drove 45 min for no reason (the person we booked the appointment with made an error) so we at least got free car washes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair