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Puente Hills Hyundai

(7,054 reviews)
Visit Puente Hills Hyundai
Sales hours: 10:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:30am–6:00pm
Tuesday 10:00am–8:00pm 7:30am–6:00pm
Wednesday 10:00am–8:00pm 7:30am–6:00pm
Thursday 10:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (626) 377-4583 (626) 377-4583
Used (626) 377-4213 (626) 377-4213
Service (626) 723-3058 (626) 723-3058

Reviews

(7,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Puente Hills Hyundai from DealerRater.

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Service assessment was honest, quick, and responsive.

Service assessment was honest, quick, and responsive. I was updated promptly on when my car would be ready and was told what service was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gary was very professional and told me about the services

Gary was very professional and told me about the services that my car needed. He also took time check for any recalls to make sure the car is safe. Gary was very clear with everything. He is awesome and would recommend him to anyone that has Hyundai.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gary and our team are very thorough. They always make sure that there are no upcoming unnecessary visits when our technicians can tackle everything during the most recent visit. Thank you for taking note. PH Hyundai Management

Great service.

Great service. Appointment was on time and waiting for service was minimal. The waiting lounge was also very comfortable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you Reggie for taking the time to share about our 5-star facilities and recent visit. Glad we checked off all the marks! Have a wonderful 2024. PH Hyundai Management

Great Great great great great great Great great great

Great Great great great great great Great great great great great great great great great

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

That is a "Great" review. Thank you so much for taking the time to share with us all. Have a great day. PH Hyundai Management

My car was received in a timely manner, and taken care of

My car was received in a timely manner, and taken care of in a timely manner as well. Rui also helped ensure that it was washed after, which I appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Clean and timely is what we are looking to deliver for each guest visit. Thanks for sharing. Have a great day. PH Hyundai Management

Car was ready at the time they said.

Car was ready at the time they said. Love the environment in the wait lounge. Thankful for the complimentary water and coffee. Bring back the popcorn machine, the brand they had before was very good.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We love the feedback regarding both the environment and the type of service our staff provides. We wish we could bring back the popcorn machine. We have certain brain standards we are required to uphold for the manufacturer. Thanks! PH Hyundai Management

It was efficient and accessible The process was fast and

It was efficient and accessible The process was fast and efficient and the employees such as Noah were accessible and easy to talk to.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

"Fast and efficient" are the way we earn 5-stars! Thanks for sharing. Have a great week. PH Hyundai Managemen

mostly fixed, but still has issue vehicle makes noise.

mostly fixed, but still has issue vehicle makes noise. The car went to the repair, and fixed mostly. But it still makes noise

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hmmmm. well thank you for your continued patience. Did you bring this up to the adviser who assisted you? Let's try and resolve the noise on the next visit. Thank you. PH Hyundai Managemen

Dealership was very clean and comfortable to wait

Dealership was very clean and comfortable to wait Dealership was very clean and comfortable to wait and I enjoyed free coffee and snack

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always have a very enjoyable experience at my time with

I always have a very enjoyable experience at my time with Charley! He explains everything to me and does his best to make sure that I leave satisfied with the customer care I receive!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Joan, we will share with Charley today. He enjoys your visit each time. Have a wonderful week. PH Hyundai Managemen