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2022 consumer dealer award
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2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(7,696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Puente Hills Hyundai from DealerRater.

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Good people, great service nice dealership fast service,

Good people, great service nice dealership fast service, would recommend to everyone had a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is great.

The dealership is great. Everyone is so professional and very helpful. But the main reason I go there is for Javer Esquivel. He always takes care of my needs and makes sure I am completely satisfied with my service. Javer is the best!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly kind honest respectful casual punctual

Friendly kind honest respectful casual punctual approachable responsive knowledgeable hardworking interactive kind responsive helpful accessible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the 5-star review. We appreciate the feedback regarding your recent purchase experience working with Justin and Cyrus. Have a great day. PH Hyundai Management

Quick and easy visit to the dealership for service.

Quick and easy visit to the dealership for service. The employees were quick and helpful as well as knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

To much to express in a text.

To much to express in a text. But Javier is amazing at trying to keep the customer happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The facility is clean and spacious.

The facility is clean and spacious. The service man answered all my questions and solved my issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Usually good service, Jae is great!

Usually good service, Jae is great!!!! Willing to redo repairs not done bright first time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for the oversight. Thank you for bringing this to our attention. Have a nice day. PH Hyundai Management

Javer is so accommodating and pleasant!

Javer is so accommodating and pleasant! He explains everything and is on top of all my requests.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

He is the best, thanks for sharing. We will let him know today. Have a nice week. PH Hyundai Management

Good dealer.

Good dealer. He is very kindly and friendly and detail. He was fast bring new car and I received my home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Hyundai. Thank you for the kind words about your recent purchase visit. Have a great day. PH Hyundai Management

Didn’t appreciate the finance manager trying to low ball

Didn’t appreciate the finance manager trying to low ball my trade in value. Felt like I was being taken advantage of. As such, I left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Larry, the used car market values have changed drastically. We apologize we could not give you more for the trade-in. Thank you, PH Hyundai Management