Skip to main content

Russ Darrow Chrysler Dodge Jeep RAM of Madison

(1,418 reviews)
Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 286-0047 (877) 286-0047
Used (608) 807-5361 (608) 807-5361
Service (608) 338-1577 (608) 338-1577

Reviews

(1,418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison from DealerRater.

Want to share your experience with this dealership?

Write a review

I appreciate all the time spent helping me

I came to Russ Darrow knowing exactly what I was looking for and Rodney helped me pick a perfect vehicle. I appreciated his expert knowledge of the vehicle and the information he provided. Rodney made my car shopping experience very enjoyable and I appreciate all the time spent helping me come to a decision. He helped me find the vehicle I wanted at a price I could afford. Thank you! P.S.-Rodney Rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Steve F.

Steve was very informative and professional with the sale and delivery. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Tom S.

Tom and Justin Pohl did great work on getting low payments and getting right back to us with car details.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Joe L.

We ere happy with the whole process. Joe was very friendly with no pressure. I would recomend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jon S.

Jon was an excellent guy to work with. He spent quality time explaining all of our options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jon S.

John was over the top nice and so patient. He took us on three test drives and was so sure to make certain we got the exact van we were dreaming of. He was perfect. Our dealer was an A+ - 10 out of 10. Seriously. Awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

John S.

John was very knowledgeable about product- very friendly- seemed very interested in giving us the best deal- would definitely reccommend John to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jake K.

Overall very good. Jake took good care of me in answering questions and he interacted well with my teenage son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jon S.

John was very helpful and friendly. he explained everything thoroughly and clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Beau C.

Easy and straight forward to deal with. Great experience. Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No