Reviews
Quick Sales Experience
Surprised at the painlessness of the car purchase process. Even financing was very quick, and they had to wait for me to run home and get a check. Our salesman looked for exactly what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business Joseph. Enjoy your new car.
Great tire price, exemplary staff attitude
Overall, my recent experience was great. The service department staff, John K. especially, are always pleasant to work with and go out of their way to make things right. Only one relatively minor glitch occurred during my new tire installation - the machine suffered a mechanical fault that nicked the paint on one of the wheels. John made me aware of the issue right away, and scheduled a repair service on the spot, and offered to replace the wheel if the repair was unsatisfactory. Throughout, he was very apologetic and explained everything in detail. I understand mechanical equipment can and does break on occasion, and I very much appreciate the fact that John was forthcoming on the problem, and didn't try to hide the paint nick for me to discover later, as many lesser facilities have been know to try. I will continue to use Lou Fusz Chevrolet for any service requirements as long as this level of service continues.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Vincent for review our service department. We apologize again for the problem and appreciate all the kind words. Please let us know if there is anything else we can do.
Great Service
It's always a Friendly environment at Lou Fusz. The service staff are friendly and do their best to get the job done quickly. Great Facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Mark for the review. Thank you for your business.
Outstanding Customer Service
As always the service was outstanding. Dave Mayer is a wonderful person to deal with when it comes to buying a car. He's honest, nice, professional, concerned and pleasant. We have purchased many cars from him and will continue to in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review and about Dave Mayer. We appreciate your comments.
Excellent customer service and a great vehicle
Joe Troia was the representative I worked with, and he was exceptionally helpful and professional. The pricing and trade-in were both fair and easy, hassle-free. If I knew anyone who was interested in a Chevrolet, I would absolutely recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Sarah for your review. We appreciate your business and enjoy your new Car!
New Car Purchase
Everything went very well.... Started looking online- called and spoke to Amber, she answered my questions.. I came in, looked... brought my fiancee (car for her) she was happy and we got it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Enjoy your new car! Thank you for reviewing us!
Car Serviced for recall
It was very personable and I received great service as always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Lou Fusz Chevrolet for your service work. We appreciate your business.
Great experience!!
My salesman was Wesley Gardner, we were upside down in our auto loans and he found the specific vehicles we were looking for and Eric French got us into a much better position with the new vehicles and at a lower interest rate. Nothing but high praise for how everything was handled. I would not hesitate to purchase or refer a friend for another vehicle from Lou Fusz.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review. We appreciate your business.
Routine maintenance
I scheduled my appointment on-line, arrived at the given time, was checked in quickly, spent an hour in the comfortable waiting area, and was on my way again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great! Thank your business.
We were looking for a Volt, and Tom was really helpful in...
We were looking for a Volt, and Tom was really helpful in finding one from another dealer because the color/options we wanted weren't in stock. We ended up passing based on price, but Tom was incredibly helpful and we would be happy to consider buying a car from him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
