Reviews
Write a reviewPainless car shopping.
I went to the dealership knowing what I wanted and what my budget was. I was immediately assisted ,I explained what I wanted and was shown the appropriate vehicles. A deal was made easily and by the next day the vehicle was purchased. Car shopping could not have been easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Patricia for the review. We are glad we were able to assist you with your vehicle purchase.
Fitness Director
I've purchased over 14 cars at David Krings of Petoskey. I've never had such good experiences than I have received at Fletches of Petoskey Michigan. This crew is truly the best Northern Michigan has to offer, in all aspects of sales and service! Way to bring the best to Michigan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Todd for the kind words.We are glad we were able to assist you in finding the perfect vehicle.
Great car experience!
We contacted the dealership interested in getting information on leasing a new car. They connected us with Ren. We shared our specific car requirements and set a time to stop in the next day. Ren called us a couple hrs later to say he had worked up the numbers and would be ready for us. (Wow!! Someone actually did what they said they would do). The next morning we woke up to close to a foot of snow on our long, steep driveway that needed to be cleared so we were heading out a little later than planned. Ren called us to assure we were coming.... yes just an hr. later. We loved his interest/enthusiasm! He had a car ready for us to test drive when we arrived and everything worked up, answering all our questions. We bought the leased car that day and he got back to us on Monday to schedule a date to pick it up and spend time to take us through the vehicle specifics. Great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Suzanne for sharing your experience with Ren and Fletchs.We appreciate your business.
Petoskey dealership wonderful
Wonderful customer service, especially compared to others in area and in Rochester, MI.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy Customer, Thank you for coming to visit us!We appreciate your business.
Purchase a 2017 Buick Enclave
Exceptional new car buying experience. Our salesman Dan Green, knew the new Enclave inside and out and explained everything thoroughly- not assuming anything. A follow up call two days later was an unexpected plus !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review on your sales experience with Dan and Fletchs. We appreciate your business. Give us a call if you have any more questions
Envision purchase
They went above and beyond my expectations to meet our needs financially (retired- fixed income) as well as locate the specific vehicle exterior and interior colors I requested along with more options on it than I had requested!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review M Sweeney! We appreciate your business.
Outstanding staff!!
I am so happy my weeks of researching my "perfect car" brought me to Fletch's!! I have never had the pleasure of working with a more kind, understanding and helpful staff! Everyone involved helped me get my new car in the fastest, most affordable way and went above and beyond to make it the best experience ever! Thank you so much to all of you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, Thank you for the review and your kind words. It was a pleasure working with you.
routine service
service performed efficiently. Short wait time, nice waiting area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Dave!
2016 Buick Enclave
Purchased car elsewhere and was very unhappy with the bumpy ride. Discussed it thoroughly with that dealer and told it was because of 20" wheels which came with a package. Took it to a reputable tire service and was told that if I changed the tires it would be a smoother ride. Ran into owner of Fletches who told me to bring it in. He and I went for a ride and we decided to change the tires to Michelin. They were Bridgestone. There is a considerable difference and the hard bumps are smoother or softer. It is not bump free but a big improvement. The only negative I can give is that I had to pay the difference but since I will have that car for another two and a half years I think it was worth it. I looked it up on google and saw you had a lot of complaints about this.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review our dealership. We appreciate your business.
Consistently great service over the last five year
Fletch's has provided us with outstanding service on our vehicles for the last five years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Dennis! We appreciate your time and business :).