Beaverton Kia

Quick recall service for my EV6. Polite advisor. Comfortable waiting area. Trouble-free result. Very happy with the service.

Sales are great....they will always sell you the vehicle. You just have to watch the service of it!! Had a tire repair that I was told was done correctly and it was not. Even suggested that this dealership might not "be the right dealership for you"...what??? 10 year customer and now I won't be back.

Originally, we walked in with our credit union loan already to go and an idea of the types of vehicles we wanted to look at. As we were walking through the used car sales area we were approached by Devin who works in the service department. He explained a few different vehicle features to us, we were able to ask what sort of issues each vehicle typically comes in for. He answered each question without hesitation. He introduced us to the General Sales Manger Jonathan. After formalities were over, I listed all the things we were looking for. I then started throwing out numbers to him to see if he’d take a specific price for different vehicles. I thought I could win him over with a little charm. He explained that used cars are locked in at sticker price. Disappointed I started to look a newer cars on the lot. Thinking I’d never be able to afford a new car. Jonathan introduced us to Yuri. It only took one test drive with Yuri and I had to have the 2024 Kia Forte G-Line. During the test drive Yuri explained all the features. As someone whose vehicles are from the 2000’s, this was all new to me. He was confident in the ability of Kia’s performance and knew each feature in depth. He was friendly, outgoing, and made us laugh throughout the entire test drive. During the sales process we explained that we already had a loan from our credit union that we were going to use. We told him the % rate we had from our pre-approved loan and he said that he thought he could beat it, so we provided him the information he needed. Both Yuri and Jonathan found us a loan that beat our credit union by 3%. The entire sales process took maybe two hours from the test drive, finishing the paperwork, driving our new car off the lot. We were contacted by Kia a few days later to set up time to install a clear bra. We were met once again by Devin who was friendly and answered all of our questions with ease. When we picked up the car, Devin was ready for us, explained service recommendations, and wanted to make sure we didn’t have any unanswered questions regarding our new car. After, this experience and the follow up calls from the Beaverton Kia we will be recommending Kia and their exceptional service to all of our family and friends.

Rachel Blea and Derek Cunningham worked with us on 2 separate days to purchase our new car. Derek took us on a test drive and pointed out many special features of the EV6, selling us on this car. The next day, Derek was not available and we worked with Rachel to negotiate our purchase. She was attentive, knowledagble, and allowed us time to discuss all the decisions we needed to make. She has also been very committed to following up with us to make sure we have no issues with our new car.

I brought our Telluride in for some long ignored minor warranty work. The dealership was new to me so this was our first experience here. The Service Writer Eric was a hoot and followed through with my warranty parts order and the subsequent replacement repair with clear text updates and a nice carwash.

Felt pressured to sign a contract I did not need to sign. Walked away from deal feeling as though customer service is not a priority.

Excellent service. The sales person Francisco was very professional and knowledgeable about the products. No pressure sales approach. A very good buying experience. Very good follow-up.

Talked to a salesperson for a few days and got in writing that they would have a specific car (model, trim package, and color) within two weeks. Only after driving out there, having a financial discussion, and writing a check, did they reveal that they don't have that car at all. They had filled out all the paperwork for a completely different car. Total bait and switch. Don't waste your time here.

The used car sales manager Bill DAVIDSON, seemed like a decent guy, right up to the point of sale when we said we would finance the car purchase. Bill then began the screw job. The rate they quoted us was way higher than our credit union was willing to. However Bill refused to provide the necessary paper work to finance with our credit union. Basically we had to take the rate Bill offered through his “cuddle” or leave the car. We left the car and won’t be back. Very sleazy.

These people are incompetent. I took my 2022 Kia Stinger in for the its 6k mile service. I told them that the automatic/intermittent windshield wipers were not working correctly. When I picked the car up they told me the wipers were working fine. I disagreed so they brought a technician out to look at the problem. After agreeing that the wipers were not working correctly, I made another appointment to have the problem “diagnosed”. When I showed up for that appointment they had no record of it so I made another appointment. When I showed up for this appointment I was told they would have to keep the car for 2 or 3 days; to diagnose a windshield wiper problem, give me a break. I asked if they could make an appointment such that I could leave the car and pick it up the same day. The service representative said that was impossible. I’m looking for some other place to get my car serviced.