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JT Auto Group

(427 reviews)
Visit JT Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–8:00pm 9:00am–5:00pm
Sunday 11:00am–5:00pm Closed
(866) 455-1157 (866) 455-1157

Reviews

(427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Positive and no pressure experience

Good selection, new inventory every week, no pressure or obligation to buy, very laid back. I had such a good experience just sitting beside my girlfriend as she bought A pre-owned Honda that I came back the following week and got something for myself. Our salesman's name was Tracy Caddell and he really went to task in getting us the best possible financing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very easy to work with.

Tracy was very quick to respond to all of my questions and we ended up with a quality vehicle from him. He made buying our new truck fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a car

Easy and fast. I recommended them to my friends and family. After 20 years of no car payments this didn’t hurt that bad. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

Tracy listened to what we wanted and was understanding at the quick no on some of the vehicles. We got what we came for and paperwork was quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

my experience was very professional and well handled very gr

Mr. Hair was so very helpful in helping me choose the vehicle that suited my needs and wants ,I'm very satisfied and will definitely recommend jts auto mart to all my friends and family. Thank you guys so much for helping me with my purchase of my 2014 ford fusion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Loved buying my car from Devin!

This was my first car ever purchasing it was a super easy and fun experience! Devin was amazing to deal with! I am very excited about my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Love my new car!

If your looking for financing and a used vehicle check them out. Great customer service and they worked with me and made me a happy customer. I will be back when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer service!

It was a great experience dealing with JT Auto Mart. Tracy Caddell the salesman was very helpful and knowledgeable . The whole negotiations of the price to final sale was painless. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Make It Easy-Know Before You Go

To be honest, I didn’t wake up wanting to buy a car but the car my son was driving wasn’t doing so hot. After checking the local area through USAA, I came apon JT Auto and found the vehicle that met most of my requirements. After a bit of deliberation, I made the hour drive out to Sanford and met Devin and TJ. They are great to work with. No pressure from them or sugarcoating. They knew I had everything set up before I got there and listened to my requests and renegotiated. Trust me, I did have fun doing this. I almost got everything I wanted. (Almost 3/4 of it 😉). Thanks TJ and Devin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

JT/Taz Auto, deceitful in condition of truck I purchased.

Advertised in great condition. Freon leaked out in 12 hours, white smoke billows out, speedometer 15 mph off. 3 req for mgmt call, none yet.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.