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Gretna Auto Outlet

(525 reviews)
Visit Gretna Auto Outlet
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 902-1044 (888) 902-1044

Reviews

(525 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gretna Auto Outlet from DealerRater.

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Great atmosphere, very fast quality service.

Great atmosphere, very fast quality service. Clean building and pleasant staff knows there product and process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Terrible dealer.

Terrible dealer. They do not honor their warranties or stand by their products. I bought a Ford Explorer from them with a power train warranty. When the transmission died, they spent weeks delaying and stalling. They refuse to allow repairs with working parts. The transmission they provided me was an old junkyard find with a broken torque converter. I rejected it- so more weeks of delays. Doubting this vehicle will ever be back on the road. Buyer beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

Thank you for assisting me in getting a new car and

Thank you for assisting me in getting a new car and answering my questions it was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Shaun and Brad are great

Great experience with Shaun and Brad, they were very straightforward and made the car buying process simple and fast. Would recommend buying a car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Shaun was very helpful in showing exactly what I wanted

Shaun was very helpful in showing exactly what I wanted and was good about not wasting anytime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Great experience

Awsome salesperson Shaun.

Awsome salesperson Shaun. Thank you so much for all your help. Brain thank you sir..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tyler was great to work with.

Tyler was great to work with. He was very knowledgeable about the vehicles they had in stock. And was very honest when we inquired about certain vehicles. We would recommend Gretna Auto Mall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shaun over at Grenta Auto did great throughout the whole

Shaun over at Grenta Auto did great throughout the whole experience. I greatly appreciated his attention to detail both before and after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ruth was really helpfull.

Ruth was really helpfull. We have tried to purchase a vehicle there before and it never worked untill we talked to Ruth. She made it happend. Thank you Ruth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Frank and team were very helpful on getting me into a new

Frank and team were very helpful on getting me into a new vehicle. They were great to work with and less stressful than other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.