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Schicker Ford of St. Louis

(682 reviews)
Visit Schicker Ford of St. Louis
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (314) 485-2979 (314) 485-2979
Used (314) 513-9752 (314) 513-9752
Service (314) 475-2297 (314) 475-2297

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schicker Ford of St. Louis from DealerRater.

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I am very excited to be in my new 2022 F-150 Lariat!

I am very excited to be in my new 2022 F-150 Lariat! Matt Brotherton was excellent and made sure to get me in the best car suited for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My Sales expert was very helpful, listened to what I was

My Sales expert was very helpful, listened to what I was looking for, sent me some options to discuss and was thorough and expedited my purchase and process very quickly for me! I absolutely recommend this dealer but most of all my Sales Expert Matt Brotherton. I am extra happy with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had my rear main seal replaced I don't understand why

I had my rear main seal replaced I don't understand why that is not warrantied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff is amazing I have bough two vehicles from them

The staff is amazing I have bough two vehicles from them Alec Schiller always put his thank to the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Competent, union service department.

Competent, union service department. Responsive & efficient. I Will return for service in the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dave C always goes above and beyond in the service

Dave C always goes above and beyond in the service department. He makes sure I am informed and is always able to help with any questions! I will always take my car to Shicker Ford because I can always trust them to put care into their hard work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I highly recommend Schicker Ford as a place to purchase a

I highly recommend Schicker Ford as a place to purchase a car. I had such a great experience. Everyone was so friendly and helpful. I love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for much for your feedback! We appreciate your businesss.

Sales associate super nice and informative No pressure

Sales associate super nice and informative No pressure just very professional and kind I wish the would have given me what I asked for my trade in The person in charge said no in two seconds while he could have worked with us, instead he preferred the few extra bucks and so so customer satisfactions I work in the luxury industry and my approach would have been different We should have kept it and sell it ourselves

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The worse car buying experience.

The worse car buying experience. Complete with switch and bait advertising. Loaded me with all possible ad ins to my deal. Horrific experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Have problem with vehicle purchased from them, they tell

Have problem with vehicle purchased from them, they tell me it is common and have to live with it, when I contacted Ford directly they say no it is not common and needs to be taken care of. So who do I believe. My backs doors are holding water and will not drain on their own, I keep the tracks and drain holes clean so it is not a build up. You have to physically lift the rubber gasket at the bottom of the door to get it to drain and Schicker Ford says I need to do that every time it rains or I wash my car. The smell is horrible. In fact the one service tech said he has a Taurus and it does the same thing. Why is it only the back doors? Was getting ready to order a new F150, but now not from Schicker

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.