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Hendrick Motors of Charlotte

(1,593 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
New (833) 240-9190 (833) 240-9190
Used (833) 241-7598 (833) 241-7598
Service (833) 241-4297 (833) 241-4297

Reviews

(1,593 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Motors of Charlotte from DealerRater.

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Getting advice from Jason Wiggs was like talking to a

Getting advice from Jason Wiggs was like talking to a friendly car advisor. He's knowledgeable and really cares about making customers happy. Choose Jason Wiggs for friendly advice on getting a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Seun M, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thanks again for the recommendation, and have an amazing day!

Getting advice from Jason Wiggs was like talking to a

Getting advice from Jason Wiggs was like talking to a friendly car advisor. He's knowledgeable and really cares about making customers happy. Choose Jason Wiggs for friendly advice on getting a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We do hope we can be of assistance in the future. Take care!

Jason Wiggs knows his stuff!

Jason Wiggs knows his stuff! He made our car purchase straightforward and simple. I recommend him for a smooth buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Young J, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My heartfelt thanks to Jason Wiggs at Hendrick Mercedes

My heartfelt thanks to Jason Wiggs at Hendrick Mercedes for an outstanding buying experience! His expertise and customer-centric approach made me a proud owner of my dream car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Vesah, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

Jason Wiggs is the go-to person for car buying.

Jason Wiggs is the go-to person for car buying. He made the process easy and enjoyable for my brother. Highly recommend for a smooth experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Meilingwang, thank you so much for the positive review! Thank you, and have a fantastic day!

I can't thank Jason Wiggs enough for his assistance in

I can't thank Jason Wiggs enough for his assistance in finding the right car for me. His expertise and genuine interest in ensuring I was satisfied with my choice made all the difference. If you want a smooth and enjoyable car-buying experience, Jason is the person to see.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kwame Osei, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

Jason Wiggs is the go-to person for car buying.

Jason Wiggs is the go-to person for car buying. He made the process easy and enjoyable for my brother. Highly recommend for a smooth experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mei Ling Wang, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz. We can't wait to see you again, have a great day.

Our car purchase was made easy with Jason Wiggs.

Our car purchase was made easy with Jason Wiggs. His expertise and friendly approach are commendable. Highly recommend for a smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Michaelsoft, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We look forward to your next visit! Take care!

Had a positive experience with Jason Wiggs.

Had a positive experience with Jason Wiggs. His knowledge and assistance made our car purchase easy. Highly recommend for a hassle-free process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Seun M, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

Getting my car was easy with expert assistance from Jason

Getting my car was easy with expert assistance from Jason Wiggs. He knows so much and really cares about customers. If you want expert assistance, choose Jason Wiggs for your car journey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Affiliatenation, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!