Reviews
Very helpful --- even without an appointment
My heater hoses were cracked and on my way to work, the car was steaming. Smoke was coming out for under the hood and had me worried that I would not have a vehicle to get me home to my children. I brought it to you just before noon and all of the hoses were changed as well as changing my rear breaks before time for me to go home. I am very pleased about the quality of service as well as the speed of service because I did not have an appointment!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Jamie! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!
Great service
Great service for car was over the top. Thanks Bow and Brandy and all of guys in back of the house??
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall good expereince
The staff was helpful and courteous. The only issue that could stand improvement was the finance manager trying to slide in extras like and extended warranty and gap coverage without asking first if we wanted it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Karroll! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Thanks again for the positive feedback!
GREAT SERVICE
The experience I received from Mark my salesmen and staff was one of my best experience. And I have bought many cars in my life time. He was very informative of the car and helpful to make the deal work for me and the company. I will be back to purchase another Lincoln with Mark in about 2 years. Which about how long I keep my cars and look for another one. Thanks again for the GREAT SERVICE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, Venell. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
The best
We have experienced the best in all areas - starting with the purchase of our MKC!! Mark and office staff treated us like we were truly welcomed and made us feel right at home! The service dept is one of the best I have ever dealt with!! Courtesy Lincoln is worth the trip from Plaquemine! The dealership definetly lives up to its name - and I look forward to future purchases!! I love Ms Rubi (my MKC) and it is the best. Thanks to all for a truly great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey
Demonstrates a willingness to work with customers.Took time and a active role in developing his skill and knowledge to assist me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
My wife always got great service on her Lincoln so I decided to bring my Ford here also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Courtesy Lincoln. Thank you for this feedback!
Enjoyed my experience
Charisse and Brandi are top notch!! They were very courteous and to add the cherry on top my oil change was free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim Burke
The service is excellent and the coffee is fresh. I have always had a positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Courtesy Lincoln. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Great services
I bought a 2015 Grand Jeep Cherokee the service was amazing, Mr Broussard was very nice, friendly and he took us very seriously for us being a young couple looking to purchase a newer vechile, I will definitely refer family and friends to him any day. Also the owner was a great guy he made this all possible as well so a special thanks to the both of them for helping up fulfill one of our dreams
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tiffany, for the glowing review! Feel free to stop by if you need any assistance in the future!