Ferman Chrysler Dodge Jeep RAM

Friendly service. All associates were pleasant and easy to work with. Matt was easy to work with and had great follow up skills. Still waiting on feedback from Rocco on Tonneau cover and price on cold air intake.

Erica was a great service specialist greatly appreciated her promptness and getting me in and out for my appointment. Very clean environment. Found a new home for my vehicle.

Had an awesome experience during the first service appointment I’ve been to since purchasing my vehicle from ferman. The man we dealt with was Brian and he was super friendly and just a pleasure to deal with.

Anthony Cagely is hands down the best, best service advisor I've ever come across in my life... Going forward he will be the only one I schedule appointments with.

Always have a great experience at Ferman Wesley Chapel. Kevin is great to work with in the service department. Thank you for delivering great service

I had an amazing experience and Michael was very professional and so helpful. This was my first time taking my car in for maintenance after my husband passed away and he was so helpful and nice, making sure I understood the entire process.

I took my Jeep in for an oil change and Anthony Cagney is fantastic! His service is superior and I enjoyed waiting as he constantly kept me informed and made sure everything was taken care of.

I had a great experience and they have very professional service

The sales experience was easy and fast. They gave me what I wanted on my trade with no haggling.

Worked with this dealer in the past. Horrible experience. This was hopefully going to be different, but it wasn't. We worked with them to get a vehicle purchased. They agreed on a purchase price of 47k as mentioned in the email attached. took off work, canceled dinner plans to get out there as requested. Had to drive another car because we were selling them our jeep. After over a week, then about an hour there they come back and tell me they meant to tell us 41k not 47k as agreed to via email. They then just said they could not do anything. Talked to the GM, same thing. No willingness to resolve. We were instead promised a $100 gift card. Doubt that will show either. I then compromised and asked if they would just pay it out completely at 44,700 and some change or even 44k and we pay the reminder, and they wouldn't do that. They lied, wasted our time, and did the old Bait and Switch. Not very ethical. I tried to let them help and resolve it, but they didn't want to do anything.