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Ferman Chrysler Dodge Jeep RAM

(2,613 reviews)
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(2,613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep RAM from DealerRater.

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Great Experience

Doug was super. I told him what I wanted and where I needed to be financially and before I knew it he got me the deal I wanted and without the hassle and red tape. Great Experience. Thanks Doug.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you Mark!

Jonathan was awesome

3rd vehicle leased here, always great service. We will be back for a 4th in the future. Jonathan is the best along with the entire team there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for your review, Capone!

Love the New Jeep

Excellent customer service from Jonathan! I will be a return customer fora ll my Jeep needs. Thank you for you and the finance department for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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ram 1500

deceptive practices used to get the sale. item (s) promised were not delivered and it was known to the sales staff that it could not be delivered. poor integrity.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience and honest folks

Both Jason and Guy were great. They helped us navigate a great deal on a new mini van during memorial day weekend. Gave a great trade in price and amazing service. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Fantastic purchase experience

I went in with a unique financial situation and wanted to just see if a new vehicle was feasible. I worked with David Cooper and he was utterly fantastic in working with the numbers and finding me exactly what I was looking for. Working with the finance team, I was not pressured at all to purchase any additional warranties and such. This was a very pleasant purchasing experience and would be back again the next time I need a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Fantastic buying experience

I went in with a unique financial situation and wanted to just see if a new vehicle was feasible. I worked with David Cooper and he was utterly fantastic in working with the numbers and finding me exactly what I was looking for. Working with the finance team, I was not pressured at all to purchase any additional warranties and such. This was a very pleasant purchasing experience and would be back again the next time I need a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Dont Buy

bought a 2018 jeep wrangler sahara unlimited jl brand new that broke down on me on the way home on I-4 the dealership had to have it towed back. Management act like oh well see maintenance... no apologies or what can we do for you?? after the vehicle lost power and almost caused a rear end collision. hey they got my check... oh well just stay away from this dealership!!! Disabled Army Vet (Ret)

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Karl Alvarez at 727-992-7365, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

2018 Jeep Wrangler JLU / 05/25/2018

I worked with Filippo Mirabile and he was great. Easy to talk to, knowledgeable on the vehicles he is selling and was always available for my many questions through text and email. The viewing and buying process was fluid and I was provided with a free loaner while I was waiting for my new 2018 Jeep Wrangler JLU to be shipped to the lot. I will definitely be sending my friends and family to this dealership for future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go elsewhere for better service

Our “brand new car was delivered and handed over to us without anyone telling us it had damage on it...a new 2018 with 120 miles. So we had to bring it back to get fixed. Dealership promised to tint the windows, so we dropped it off and guess what...dealership let’s me know halfway through the day they can’t do the job. Salesman didn’t know this after a year working there . Management not willing to deal with us. Needless to say we won’t be bringing the car here for service. Should have bought somewhere else and skipped the headaches. Will definitely spread the word in the community to watch out for these guys.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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