Mungenast Lexus of St. Louis

Nate is a very knowledge salesman .He take to listen to your needs and works really hard to make sure have what you want

BJ was Awesome! I recently moved here from Florida and needed my car serviced under the warranty I purchased in Florida. He took the time to get everything covered for me! He was prompt, very professional, explained everything to me and I was out of the dealership in no time at all! I would recommend BJ to anyone and will go back again!

It's always great dealing with Mungenast Lexus of St. Louis. We bought our third car from them in May 2024, and had the good fortune of working with Sherry, who was personable and respectful throughout. Never have we had a salesperson so fully knowledgeable about a car we were purchasing, which is saying a lot because the NX has multiple models and too many features for most people to keep straight. We highly recommend Sherry and Mungenast Lexus.

Just picked up my 2024 GX. While my delivery schedule changed several times, due to my schedule changes, Kyle was able to accommodate us and very knowledgeable. Things went smoothly. Thanks Kyle. When the Finance Department took us to the delivery bay......there we waited and waited and waited for a Delivery Specialist. I had to located Kyle, and he got us someone immediately. There is a lot of technology that comes with this vehicle. The first Delivery Specialist left a lot to be desired. He didn't know how to use the dashcam, and didn't even have directions printed out to bring with him. I asked him to get back with me......seven days later I still haven't heard from him. He didn't know that the drivers seat need to be calibrated because it kept beeping at me. This is something that the dealer should have done before I got there. I had to make a return trip back to the dealership for the driver seat issue and the navigation screen that went into dark mode on its own and for no reason. I didn't want to turn the car off because I wanted someone to actually see it. While waiting, I parked in the shade at the very end of the service drive. Twice someone from service came out and tried to get me to park in the hot sun for 25 minutes while I waited. Nancy (Delivery Specialist) sat in the car with us and went through a few things trying to get the drivers seat set up. She soon realized that the seat needed to be calibrated. She also went through a few other things including the dashcam. While this was her first one, she actually got it working. The navigation screen reset, but we will need to keep an eye on it.

I was blown away with the service level Mike Medlin provided my wife and me. My daughter bought a new Lexus 4 months ago and she had over the top service as well.

I love my Lexus. My grand daughter calls it my forever car. I was replacing my 6 Month old RX350, I had never had a chargeable accident before, so needless to say I was in a state. Kyle worked to replace my car with the same car the same day. Thanks Kyle for ending my turmoil. I am back to loving my car. FOREVER♥️

We purchased our 2024 NX 350h from Nate H who is professional and wonderful gentleman this past week (06/07/2024). The experience at Mungenast Lexus was great from start to finish. Nate, Nancy, and the whole detail/shop department were professional and made the buying process a breeze. I look forward to working with them again.

Excellent experience in coming to Mungenast for service on our GX460. Josh was extremely helpful and friendly. If there is any service or warranty work needed we only want Josh overseeing everything in relation to our vehicle.

I’ve worked with Kyle on several leases now and he has always been knowledgeable, helpful, and fair. I highly recommend Kyle and Mungenast for leasing and service.

I always have the best experience at this dealership, The service is great!!!Thanks David