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Chase Auto Group Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (135 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chevy

Approved in less then 8 min , I’m walking out with my car and low monthly payments . I’m my very happy with my decision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car shopping

What a great experience at Chase Auto Group in the Bronx. Irene, we are so lucky to have met you through letgo. you are just as nice in person as you were on the phone. you have a beautiful personality and made us feel welcome. Tiffany, thank you for the great conversation while we waited during the paperwork process. Omar, thank you for your professionalism. we appreciate you being straight forward with explaining the purchase to us from beginning to end with no hidden surprises. Delio, you my friend are a true gentleman. you returned numerous phone calls and assured us both that you could help us with the purchase of a new car. you are a man of your word. you guys are a great crew. anyone looking to purchase a car from you will be satisfied. it was truly a pleasure meeting you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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sean clay from the bronx

peter is the best my friend for many years! his wife is a angel as well i bought a 2004 ford taurus for 4,000 and in 2017 i bought a 2008 ford edge for 7,300 they worked with me so i did not pay the window price i got nice deal just by talking to them they will work with you with cash..... im going back next month to buy my wife a car cant wait to see what we get lol.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great SUV

I went to look for a SUV. I couldn't decide which one. One of the dealers helped me pick a SUV that would be in my budget and as the way I wanted. I ended up falling in love with my Suzuki SUV. Great price everyone in the office put their best of the best to help you out to get the car that you want even if you choose to finance it. Thanks Delio, Gilda, Omar and Peter. Now I am back on track with my SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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the good atension the best price the good commute

this site is 100% recommended to people who wish to acquire a vehicle the good atension the best price the good commutation to your pocket

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Day of my life

Thank you Omar and Gilda you made my experience very pleasant, I thought the last thing I would be able to do is purchase a vehicle with bad credit. Gilda took the time and got me into a vehicle. I am extremely happy I have a car. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A wide variety of cars to suit anyone's needs

Honestly these guys know why what they're doing. I'll recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very Unhappy with this Dealership

I filled out an on line application, and was told I was approved for a vehicle. I called the dealership, and was told that the vehicle was available. Once I arrived a few hours later, I was told the vehicle I originally wanted was sold earlier that day. I purchased a different vehicle on 04/29/17 and was told since it was Saturday the DMV was closed, they would have the car inspected, registered, and ready for me on Monday 05/01/17 Monday came and no one called me. I called around 4pm and was told the car wouldn't be ready until Tuesday 05/02/17. Tuesday came and once again no one called me. I called around the same time to check to see if the vehicle would be ready, and I was told not today defiantly tomorrow Wednesday 05/03/17. The mechanic called me and told me he was having trouble passing the car for inspection, and there was a few things on the car that needed to be fixed mind you, this was never explained prior. I was told that the car would have to be taken to the Volkswagen dealership to get fixed, and it should be ready by Friday 05/05/17. Friday comes, and the car is still not ready. Once again no one called me to even give me an update. I spoke with the mechanic again and he told me he took the car to an auto body shop to get fixed because he couldn't do it himself. I was told to call on Monday to get an update on the car. I just called there and once again no one at this dealership knows the status of the car. I purchased this car a week and two days ago, and still do not have the car in my possession. I would not recommend doing business with this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jere from yonkers

I would recommend anybody that's looking for support to come to this dealership Omar and Peter and Glinda I love this place I had no hope I was ready to give up until I came across this website called up and from there they made it they mission and they mission was successful forever grateful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

Great customer service everyone there was very friendly and welcoming My husband & i couldn't be more happier to have purchased our first ever car from here will definitely purchase again, as all our questions were answered and We were able to come home with the car We wanted.Thanks again Omar for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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