Reviews
Great to work with Jerry. Told us what was needed, how it...
Great to work with Jerry. Told us what was needed, how it was going to be fixed and when!! Kept us up to date on when work was to be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We value your business and look forward to seeing you again soon.
service was ok
service has been good , wait times are good, wait area clean and comfortable, was shown history if care for this car which i like , free car wash was nice extra
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.
Everything was fine and the time I had to wait for an oil...
Everything was fine and the time I had to wait for an oil change was fine. I was happy with the service I got. The wait time was much better this time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!
Always a pleasant experience and good service. Everything...
Always a pleasant experience and good service. Everything was well taken care of in a timely manner. Service person very polite and helpful as always
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your business is very important to us. Thank you so much for the review.
Jerry was very attentive and helpful in my visit to Lou...
Jerry was very attentive and helpful in my visit to Lou Fusz Ford, he checked for a coupon I had and ensured I was getting the best price for my service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.
Joe Jerome was fantastic in helping me out. He was able...
Joe Jerome was fantastic in helping me out. He was able to get my extended warranty insurance to cover most of my costs.Joe represents Lou Fusz service Dept. very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate you and look forward to serving you again soon!
Awesome dealership, never have had any problems getting...
Awesome dealership, never have had any problems getting work done. Scheduling was efficient and while I waited for service to be completed, I was well informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business! Thank you so much for the high rating!
Hatchback lock mechanism problem not powering off interior
Joe made sure he saw the problem repeat numerous times and personally made sure that the problem was fixed. He tried a couple of things himself before he went to maintenance and found out that Ford has had reported this issue before. He then had the service department make the adjustments and told me what to do if it ever happens again in the future. Outstanding! He was very professional, personable and patient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and the wonderful review. We value your business!
Called for appt was very helpful (young lady).My husband...
Called for appt was very helpful (young lady).My husband took car in for service. He said Joseph was very helpful & courteous. He actually sent text to keep us informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Professional staff! Jerry was knowledgeable and...
Professional staff! Jerry was knowledgeable and courteous. Keep up the great job! Give him a great hike and promote him to keep such employees motivated!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!