Laurel BMW

I recently purchased a 2018 BMW 530e eDrive iPerformance from Laurel BMW. I have nothing but good things to say. My sales experience with my salesman, Earl, and Beth from finance was wonderful. They made me feel welcome in the dealership and went above and beyond to accommodate my needs and requests. Their service accommodations are spectacular. I wouldn’t hesitate to buy another vehicle from Laurel BMW!

Got four tires balanced and installed. Ready when promised! Service manager great to work with. Car cleaned and ready to go! Would definitely recommend Laurel BMW!!

Made it back to Cincinnati and had a blast driving my new 535i. Fantastic car! Thanks for taking the time to show me all the features of my vehicle and a solid deal. I have had many cars over the years and I must say this was the best experience I have had. Ben Kamnikar was exceptional! He went out of his way make certain I knew everything about my BMW. I love getting a new car but hate the pushiness and hassle that goes with it. This is why I drove the 6 hours one way to Johnstown, PA (I have a local BMW dealer but they do not know how to treat customers!). In my experience, car salesmen rarely know the product they are selling and focus more into selling you extra services. Laurel BMW and salesman Ben Kamnikar are the exception! Keep doing things the same and you will have many repeat customers. Thanks for the seamless transaction it was a pleasure! Eric

The salesman was very knowledgeable about cars. He had the car ready for us, when we got there. Test drove and bought. Love the car.

While I didn't purchase my 328XI from Laurel BMW, I have used the repair facilities over the past two years and I have to say that this is by far the most professional and accessible shop I've seen in all of my years of driving. The staff is friendly, knowledgeable, open and honest. When a repair is quoted, the price is right on the money and delivered as promised. Is it inexpensive to have my car serviced here - not at all - but since the staff is really on top of their game, I won't look elsewhere. Plus I can actually have an open and honest conversation with the service techs if I have questions or concerns - where else can you go to get that "plus"? I've dealt with mostly these folks and want to acknowledge them: Tracy Yeager - consummate professional and very, very good at what she does. Makes people feel welcomed and makes the customer feel confident in the staff. Seth - great tech - very open and very honest - highly recommend him to work on anyone's car. Bill - provides great conversation and fun to talk with while he drives me back and forth from the dealership/work - down to earth and just a good man to talk with. Bill Smith - met him twice at the dealership - seemed to genuinely care about how I was being treated as a customer and very easy to talk to. Most owners could care less about the customer as long as they're making money - my experience was quite the opposite. Openly said if there are any issues to feel free to contact him or anyone else to get issues resolved. Overall, just a great place to deal with!

We bought two used BMW's from this dealership and the process was extremely simple. They took the time to make sure we knew all of the ins and outs of the vehicle. We truly felt like the dealership cared about us as customers and wanted us to love the cars we purchased. Thanks!

excellent service.precise appointments.amicable staff.

They gave me a fair price and it was an overall good experience. The staff was down to earth and lacked the arrogance exhibited at all other BMW dealers that I visited.

While we have yet to experience the service department of Laurel BMW, that was the reason that we initially chose to shop at their dealership. We have heard numerous positive comments as to the quality of service that acquaintances have received and I am sure we will not be disappointed if the service after the sale is anything like the attention leading up to the purchase of our new 2011 BMW 335XI.We are very pleased with our sales person Roy Warren he was very attentive to my wants for this car, Mike Smith should be very happy to have Roy Warren as an employee.

I purchase a new 2011 328I coupe from Roy Warren at Laurel BMW in Johnstown, PA. Primarily done via email, the entire experience was very smooth with Roy working to ensure I did not have to make extra trips to Johnstown from my home in Maryland.