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Bill Owens Autos

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Owens Autos from DealerRater.

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dropped the ball

After my internet contact, I received an email telling me to go online and review their online stock. I had already done that. I was expecting a salesman to contact me. They never did.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We try calling every customer that sends a lead in. We also follow up with a email. Sometimes we don't get a good phone number. Would like to know what car you were inquiring on so I can check in to this further. Thanks Daniel

Great Car Buying Experience

I contacted Eric via internet. He responded the next business day. When I arrived Eric was busy. I was greeted by Bill Owens. He gave me the keys to vehicle I came to see. A tag was put on the vehicle and I was told to take my time test driving. I discovered the air was not working properly. Mr. Owens assured me he would take care of the problem. He did. I purchased the vehicle the next day. While driving home the radiator began leaking. I returned to the dealership where they immediately took care of the problem. It has been a long time since I experienced a dealership with such integrity. Anytime I am in the market for a vehicle they will be the first people contacted. I will tell everyone to give them a try. I love the way they do business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

I came and test drove a bunch of trucks. They gave me the keys and I drove them around alone. Not hassle, not pressure. They gave me a good deal on my trade in. I wish they provided me with the Carfax but at same time I didn't ask. They should offer it in my opinion. Building and offices could be nice. I got a nice truck for a better than fair deal. People at dealership were real friendly. Pretty happy with my experience there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This car lot is Great

The staff treated us great. We had credit issues and they got us done with a great rate and good price on a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks