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(49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax Chicago from DealerRater.

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Shady from the start

Considering an out of state purchase of a super car. There was no website and when I Googled the address it looked shady from the start. Not spring $100k at a place that has no real website

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 7 found this review helpful. Did you?
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There was no response from the dealer based on my inquiry...

There was no response from the dealer based on my inquiry from your web site

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The worst

I bought an Audi S4 ‘13 and when I bought the car tools it for an inspection to original Audi they told me there is $4000 worth of repairs needed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
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Stay away !!!! Shady everything

Place is shady as it gets,wouldn't kill a fly with them not even talking about buying a car there. Look at satellite view of their luxurious business lol

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
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Very happy with my purchase. Mike was there for me when i...

Very happy with my purchase. Mike was there for me when i needed help and explanation. All my family is extremely thankfully for our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Engineer

Poor customer service. Rude salesman and no help with anything. LightStream sucks and with 700 credit still denied. Credit union no help liars. This is bad dealership

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 6 found this review helpful. Did you?
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Don't advertise that the titles are branded

They need to advertise that they are selling Salvage title vehicles. It is very underhanded to advertise the car as a clean title when it is not.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
15 people out of 17 found this review helpful. Did you?
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no doubts

fast e-mail response, easy to access by phone. Very flexible regarding a test drive and really looking for a solution to make a deal. Anytime again... Thanks, Carlos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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GREAT SERVICE AND GREAT PRICES!

I was very impressed with the customer service and competitive prices these guys had to offer. Extremely satisfied with my purchase. They don't play games, just straight to the point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Waste of Time

They had the best price on a used car I was looking for within the area. I called at noon to see if they would be around at 6pm for us to test drive the car and make sure they would be open. Their listed closing time is 7pm. The person who responded was impatient and initially it was hard to get a yes or no to my simple question of "I want to stop by at 6pm and test drive a car, is it still available and will you be there"? He finally said yes they will be there, just show up at 6. I drove 40 minutes to get there and when I arrived no on was around and I could not see the car on the lot. I called multiple times, they have multiple numbers. I waited 20 minutes in case they called back. None of the numbers picked up and I was sent to voicemail. It has been three days since my experience and I still have not heard back from them. Overall it was a very frustrating experience and complete waste of two hours of my life.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
9 people out of 10 found this review helpful. Did you?
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